Aged Care Scheduling Specialist

Life Care; South Australia; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Professional development

Team-focused culture

Competitive pay rates

Salary packaging up to $15,900 tax‑fee

Travel support

Wellbeing programs

Referral bonus of $250

Job summary

Life Care in South Australia is seeking a Scheduling Support Officer to assist in delivering aged care services through efficient rostering and strong client relations. You will support clients and team members to ensure an outstanding experience, modeling courtesy, reliability, and professionalism in all interactions.

Minimum 2 years in customer service or rostering is required, with availability Monday–Friday, early mornings, and rotating weekend roster.

Qualifications

• Minimum 2 years experience in a customer service / rostering role.
• Available to work Monday–Friday, 6.30am–6.00pm and rotating weekend roster.
• Excellent interpersonal and communication skills – able to engage warmly and professionally with consumers, families, and team members.
• Strong organisational skills and attention to detail – efficiently manage administrative tasks, rostering, and scheduling.
• Professionalism and reliability – consistently maintain a positive, courteous, and dependable approach.
• National Police Clearance (Aged Care / Vulnerable People)

Responsibilities

• Support clients and Life Care team members to ensure seamless provision of services through efficient scheduling.
• Coordinate rostering to meet client service needs and ensure outstanding client experiences.
• Maintain accurate records and communicate scheduling changes to clients and staff.
• Demonstrate courtesy, reliability, and professionalism in all dealings with stakeholders.

Skills

Customer service

Roster scheduling

Communication

Organizational skills

Education

National Police Clearance (Aged Care)

Job description

Life Care in South Australia is seeking a Scheduling Support Officer to assist in delivering aged care services through efficient rostering and strong client relations. You will support clients and team members to ensure an outstanding experience, modeling courtesy, reliability, and professionalism in all interactions.

Minimum 2 years in customer service or rostering is required, with availability Monday–Friday, early mornings, and rotating weekend roster.