Rostering Officer - Medicine and Emergency

Queensland Government; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Family-friendly environment

Generous leave

Salary packaging

Professional development

Public health benefits

Job summary

Queen Elizabeth II Jubilee Hospital in Brisbane is seeking a proactive Workforce and Rostering Support Officer to deliver rostering, payroll administration, and workforce coordination for Medicine and Emergency services.

You will build complex medical rosters, manage attendance records and backfill shifts, while guiding staff through myHR and AVAC systems. A meticulous communicator with knowledge of industrial awards will fit well in our public health team.

Qualifications

• Experience in workforce coordination within regulated environments.
• Strong communication and problem-solving skills.
• Ability to interpret industrial awards and HR policies.

Responsibilities

• Roster management: build, coordinate, and maintain complex rosters and on-call schedules.
• Payroll & compliance: manage time records, validate pay data, and ensure timely payroll submission.
• Leave & shortage coordination: manage unplanned leave and backfill shifts.
• System support & onboarding: guide staff with myHR and payroll systems.

Skills

Workforce coordination

Rostering

Payroll administration

Industrial awards

Stakeholder liaison

Communication

Problem solving

Tools

myHR

AVAC

Job description

Your new role:We are seeking a proactive Workforce and Rostering Support Officer to deliver comprehensive workforce management, rostering, and payroll administration for our Medicine and Emergency departments.Roster Management: Build, coordinate, and maintain complex medical rosters and on-call schedules in partnership with Clinical Directors, ensuring all training requirements and allocations are met.Payroll & Compliance: Proactively manage time and attendance records (AVAC), validate pay cycle data, and correct errors to ensure accurate medical workforce costing and on-time payroll submission.Leave & Shortage Coordination: Manage unplanned leave, source appropriate shift backfill, and allocate annual leave requests in alignment with departmental guidelines and service delivery needs.System Support & Onboarding: Act as the first point of contact for myHR and payroll systems, guiding staff through enquiries and leading rostering orientation for new Medical Officers.About you:The ideal candidate is a detail-oriented professional with strong communication skills and a proven track record in workforce coordination within complex or regulated environments.Expert Advisors: Ability to interpret and provide authoritative advice on complex industrial awards, human resource policies, and employment entitlements.Problem Solvers: Strong judgement to resolve immediate rostering conflicts, manage staff shortages, and escalate critical risks or budgetary variances to leadership when necessary.Relationship Builders: Exceptional interpersonal skills to liaise effectively with medical staff, Clinical Directors, and key departmental stakeholders.Principled Professionals: Commitment to maintaining meticulous legislative records and fostering an ethical, safe, and inclusive workplace environment.Check out our quick tips and application essentials!What we can offer you:We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your roleYou'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.About us:Queen Elizabeth II Jubilee Hospital:The Queen Elizabeth II Jubilee Hospital (QEII) is a medium metropolitan adult facility providing a range of inpatient and outpatient services including a 24-hour Emergency Department. We provide a range of services, including surgery, cardiology, endoscopy, orthopaedics, gynaecology, urology, geriatric, respiratory and emergency medicine.We're making our hospital bigger and better to make it easier for our growing community to get the health care they need. We'll have more beds, medical wards and expanded intensive care and emergency services planned to be opened by 2027.QEII Hospital, a place of opportunity to make a difference and grow your career!INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCEOur values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.