Rostering Officer: Centralised Scheduling & Care Delivery

Anglicare Southern Queensland; Brisbane; Hybrid; AUD 39,000 - 56,000; Full time

Benefits offered by this job

Not-for-Profit Salary Packaging up to

Not-for-Profit Salary Packaging of up$

2 Days WFH

Modern office location at Eight MilePl

Supportive and collaborative team

Meaningful work delivering care across

Job summary

Anglicare Southern Queensland is expanding its Centralised Rostering Team and seeks Rostering Officers based at Eight Mile Plains to support rostering for care visits and community services across Queensland.

This role operates between 6:00am and 6:00pm with shifts scheduled accordingly; you will manage rosters, ensure compliance with Awards and Enterprise Agreements, and help deliver essential care to over 37,000 Queenslanders each year.

Qualifications

• Experience in a centralised rostering function.
• Understanding of end-to-end rostering processes.
• Experience in fast-paced rostering, workforce coordination, administration or scheduling.
• Excellent attention to detail with data entry accuracy.
• Ability to prioritise and manage deadlines under pressure.
• Strong communication and stakeholder engagement abilities.
• Ability to quickly learn new systems and software platforms.

Responsibilities

• Create and manage roster templates in collaboration with Coordinators.
• Develop and maintain rosters to meet operational requirements and Awards/Enterprise Agreements.
• Allocate shifts fairly considering staff welfare and availability.
• Fill vacant shifts promptly to minimise disruption and control costs.
• Coordinate coverage for planned absences including annual and parental leave.
• Source available employees to cover unplanned absences.
• Review and authorise timesheets daily to support payroll and flag anomalies.
• Liaise with Scheduling Officers and Payroll Advisors to resolve issues.
• Act as the primary point of contact for rostering enquiries.
• Maintain accurate workforce records including availability and leave requests.

Skills

Centralised rostering experience

End-to-end rostering processes

Fast-paced rostering environment

Attention to detail

Prioritisation under pressure

Stakeholder engagement

Learn new systems quickly

Tools

Excel

Word

Outlook

Job description

Anglicare Southern Queensland is expanding its Centralised Rostering Team and seeks Rostering Officers based at Eight Mile Plains to support rostering for care visits and community services across Queensland.

This role operates between 6:00am and 6:00pm with shifts scheduled accordingly; you will manage rosters, ensure compliance with Awards and Enterprise Agreements, and help deliver essential care to over 37,000 Queenslanders each year.