Rostering Officer

Air Services Australia; Canberra; On-site; AUD 65,000 - 90,000; Full time

Job summary

Airservices Australia is seeking a Workforce Deployment Rostering Officer in ACT to develop, maintain and optimise operational rosters that support critical workforce needs. You will collaborate with operational leaders, payroll and people teams to balance requirements, fatigue management and enterprise agreement rules, while analysing data and implementing roster changes.

The role offers a fast-paced environment with opportunities to improve efficiency and resource utilisation.

Qualifications

• Demonstrated experience developing, maintaining or coordinating complex rosters.
• Strong analytical, problem-solving and decision-making skills.
• Experience with workforce management, payroll or scheduling systems.
• Well-developed communication and stakeholder engagement skills.
• Ability to manage multiple priorities and meet deadlines.
• Attention to detail and customer-focused service.
• Proficiency in Microsoft Office; SAP or related systems viewed positively.

Skills

Roster planning

Analytical skills

Stakeholder engagement

MS Office

SAP experience

Workforce management

Tools

SAP

Workforce management systems

Job description

Job no: 502904
Work type: Fixed Term Full Time
Location: ACT
Categories: Administration

The Role & The Team

As a Workforce Deployment Rostering Officer, you will be responsible for developing, maintaining and optimising operational rosters that support business-critical workforce requirements. Working closely with operational leaders, workforce planning specialists, payroll and people teams, you will balance operational needs, workforce availability, fatigue management principles and enterprise agreement requirements to deliver effective rostering outcomes.

This role offers the opportunity to analyse workforce data, coordinate staffing plans, implement roster changes and identify opportunities to improve operational efficiency and resource utilisation. You will be part of a highly collaborative Workforce Deployment team that prides itself on delivering trusted advice, exceptional service and innovative workforce solutions in a dynamic and fast-paced environment.

Please see the link below to view the full Position Description:

You are an organised and analytical professional who enjoys solving complex workforce challenges and building strong stakeholder relationships. You thrive in fast-paced environments, can manage competing priorities and bring a customer-focused mindset to everything you do.

• Demonstrated experience developing, maintaining or coordinating complex rosters, schedules or workforce deployment activities.
• Strong analytical, problem-solving and decision-making skills, with the ability to identify practical and sustainable solutions.
• Experience working with workforce management, human resources, payroll or scheduling systems, including the ability to learn new applications quickly.
• Well-developed communication and stakeholder engagement skills, with the ability to build productive working relationships across diverse groups.
• Proven ability to manage multiple priorities, meet deadlines and deliver high-quality outcomes in a dynamic operational environment.
• Strong attention to detail and commitment to delivering accurate, efficient and customer-focused services.
• Proficiency in Microsoft Office applications, with experience using SAP or workforce management systems being highly regarded.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives and capabilities because we know the benefits of having a workforce that is representative of the community we serve. We appreciate everyone is unique, and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance

To be eligible to apply, you must be an Australian Citizen or Permanent Resident as an Airservices Background Check is required for this role. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.

Want to Know More?

Should you require further information, please contact [e-mail]

Advertised: 07 Oct 2026 12:00 AM AUS Eastern Daylight Time
Application close: 18 Oct 2026 11:55 PM AUS Eastern Daylight Time

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