Rostering Officer

Care Agency Services; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Care Agency Services in Brisbane CBD is hiring to support our fast-growing office. The role focuses on scheduling shifts for care professionals, supporting the team, and coordinating with clients.

Ideal candidates thrive in a high-energy environment; rostering experience is a plus, strong Microsoft Office skills, and the ability to stay calm under pressure. Australian working rights are required.

Qualifications

• Experience with rostering or temporary desk work is a plus.
• Ability to stay calm and perform under pressure.
• Confidently navigate Microsoft Office and be open to learning new systems.

Responsibilities

• Scheduling shifts for our team of care professionals.
• Providing support to our care team to ensure they deliver exceptional care to clients.
• Building strong relationships with both clients and care workers, ensuring seamless coordination.
• Providing after-hours support when needed with time off in lieu.

Skills

Rostering

Temporary desk work

Tools

Microsoft Office

Job description

Join Our Team at Care Agency Services in the Brisbane CBD!

Are you ready to make a meaningful impact in the care industry while working in a vibrant, fun, and fast-paced environment? Care Agency Services, a leading temporary staffing agency in Southeast Queensland and NSW, is expanding, and we're excited to welcome a new team member to our fast-growing office located in the CBD. We specialise in providing exceptional Aged Care, Home Care, and Disability Support Workers to both large and community-based organisations.

Why Join Us?

At Care Agency Services, we're not just about work - we're about balance, growth, and creating a supportive community. Here's what you can expect when you join our team:

Competitive Pay: We offer market-competitive pay tailored to your experience with the opportunity for bonuses.

Supportive Environment: Gain access to our Employee Assistance Program (EAP) for personal and professional support.

Fun & Fast-Paced Culture: Our Brisbane office is a high-energy, collaborative space where you'll work alongside a cheerful, active team.

Convenient Location: Our office is located right next to Central train station, making your commute easy and hassle-free.

Your Role

As part of our team, you'll play a pivotal role in helping our care workers succeed. Key responsibilities include:

Scheduling shifts for our team of care professionals.

Providing support to our care team to ensure they can deliver exceptional care to clients.

Building strong relationships with both clients and care workers, ensuring seamless coordination.

Providing after-hours support when needed with time off in lieu.

What We're Looking For

If you thrive in a fast-moving, high-energy setting and enjoy being part of a like-minded team, this could be the perfect role for you! While experience in rostering or temporary desk work is a plus, it's not essential. What matters most is your ability to:

Stay calm and perform under pressure.

Build excellent rapport with clients and care workers.

Think creatively and problem-solve on the go.

Confidently navigate Microsoft Office and be open to learning new systems.

Hold Australian citizenship or permanent residency with full working rights.