Rostering Design Lead: Workforce Optimisation & Leadership

Achieve Australia; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Salary packaging options

Car leasing

Free personal and financial counsellng

Range of paid leave

Flexible work arrangements

Wellness programs

Regular training and development

Job summary

Achieve Australia is seeking a roster support lead to oversee real-time roster management, vacancy coordination and workforce allocation in Sydney. You will lead and coach frontline staff, drive rostering efficiency and ensure alignment with funding and service requirements.

To be successful you will have 3+ years’ experience in leading a small team in workforce planning and rostering, strong MS Office and Excel skills, and proven knowledge of rostering systems.

Qualifications

• 3+ years’ experience leading a small team in workforce planning or rostering.
• Strong rostering/scheduling and time management capabilities.
• Experience integrating rostering with HR practices.
• Advanced MS Office and Excel skills.

Responsibilities

• Lead, coach and develop Frontline Roster Design Officers to achieve quality, productivity and workforce optimisation outcomes.
• Develop capability within the team in NDIS funding model, award interpretation, WHS principles, roster design and workforce optimisation.
• Develop, implement and govern roster design standards, policies, procedures and QA frameworks.
• Ensure rosters align with client funding, roster-of-care assumptions, service requirements and staffing models.
• Partner with Service Managers and operational leaders to review and optimise rosters after funding or service changes.
• Act as escalation point for complex roster design and funding alignment issues.
• Conduct regular audits of roster designs to ensure compliance with standards and obligations.
• Ensure rosters comply with NDIS funding, award conditions and best practice rostering principles.

Skills

Rostering & scheduling

Workforce planning

Time management

Communication skills

MS Office & Excel

Tools

Rostering systems

HR practices

Job description

Achieve Australia is seeking a roster support lead to oversee real-time roster management, vacancy coordination and workforce allocation in Sydney. You will lead and coach frontline staff, drive rostering efficiency and ensure alignment with funding and service requirements.

To be successful you will have 3+ years’ experience in leading a small team in workforce planning and rostering, strong MS Office and Excel skills, and proven knowledge of rostering systems.