Roster Support Officer

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 82,000 - 100,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Assistance Program (EAP)

Flexible Work-Life Balance

Generous Salary Sacrificing Options

Discounted Private Health Insurance

Fitness Passport

Ongoing Professional Development and教育

Job summary

Central Queensland Hospital and Health Service is seeking a proactive HR Rostering specialist to create and manage rosters that ensure optimal coverage and seamless operations. You will advise managers on rostering and workforce systems while staying compliant with awards and HR policies.

The role requires experience with rostering or payroll in a large system, strong prioritisation, and the ability to learn Queensland Health systems.

Qualifications

• Experience with Workbrain and/or myHR is desirable.
• Understanding rostering or payroll in a large environment.
• Ability to solve complex rostering issues and learn Queensland Health systems.
• Strong prioritisation and staying calm under pressure.
• Clear and confident communication with managers.

Responsibilities

• Create, maintain and coordinate rosters to ensure the right coverage.
• Manage time and attendance, unplanned leave, vacant shifts and redeployments.
• Provide advice on rostering and workforce systems.
• Review reports, maintain records, and stay up to date with awards and HR policies.

Skills

Rostering

Payroll

Communication

Problem solving

Tools

Workbrain

myHR

Job description

• Paid Parental Leave

About us

At CQ Health, our Workforce and Organisational Capability team is all about one thing — our people.

We help attract great people, support them to grow and develop, and create a workplace where everyone can thrive. From learning and development to wellbeing, safety, performance and change, we're here to make the employee experience the best it can be.

With around 40 HR professionals across the team, we work closely with managers and staff throughout Central Queensland Hospital and Health Service to provide a high-quality, people-focused HR service that makes a real difference.

About the role

• Make the roster work. Create, maintain and coordinate rosters to make sure the right people are in the right place at the right time, while providing friendly, customer-focused support to managers.
• Keep things running smoothly. Manage time and attendance, unplanned leave, vacant shifts and redeployments, helping ensure accurate scheduling and pay outcomes.
• Be the go-to support. Build strong relationships with managers, provide advice on rostering and workforce systems, and help teams navigate changing processes and new ways of working.
• Keep it accurate and compliant. Review reports, fix errors, maintain records and stay up to date with relevant awards, agreements and HR policies — all while supporting safe, high-quality services.

About you

• Experience with Workbrain and/or myHR is highly desirable, along with a good understanding of rostering or payroll in a large and complex environment.
• Can look at a tricky rostering or workforce issue, work out what's going on and find a practical solution. You're also ready to quickly learn Queensland Health systems, awards and industrial requirements.
• Great at juggling priorities, staying calm under pressure and getting things done when workloads are high and deadlines are tight.
• Communicate clearly and confidently, building positive relationships with managers and colleagues and working together to find the best way forward.

What we offer

Total remuneration value of up to $90,801 p.a. is comprised of:

• An hourly rate between $41.17 - $45.79 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close

Sunday, 11 October 2026

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 12) 2025.