Roster Support Officer

Queensland Government; Rockhampton Regional; On-site; AUD 85,000 - 96,000; Full time

Job summary

CQ Health in Central Queensland is seeking a dedicated Rostering Coordinator to create, maintain and coordinate rosters ensuring the right people are in the right place at the right time. You will provide friendly, customer-focused support to managers and help the rostering team navigate new processes and systems.

Experience with Workbrain and/or myHR is highly desirable, with a strong understanding of rostering or payroll in a large, complex environment.

Qualifications

• Experience with rostering or payroll in a large and complex environment.
• Ability to learn Queensland Health systems, awards and industrial requirements.
• Ability to juggle priorities and work under pressure.
• Clear and confident communication with managers.

Responsibilities

• Create, maintain and coordinate rosters to ensure staffing coverage.
• Manage time and attendance, unplanned leave, vacant shifts and redeployments.
• Provide advice on rostering and workforce systems to managers.
• Review reports, maintain records, and stay compliant with awards and HR policies.

Skills

Workforce rostering

Payroll knowledge

Stakeholder communication

Tools

Workbrain

myHR

Job description

About us:At CQ Health, our Workforce and Organisational Capability team is all about one thing , our people.We help attract great people, support them to grow and develop, and create a workplace where everyone can thrive. From learning and development to wellbeing, safety, performance and change, we're here to make the employee experience the best it can be.With around 40 HR professionals across the team, we work closely with managers and staff throughout Central Queensland Hospital and Health Service to provide a high-quality, people-focused HR service that makes a real difference.About the role:Make the roster work. Create, maintain and coordinate rosters to make sure the right people are in the right place at the right time, while providing friendly, customer-focused support to managers.Keep things running smoothly. Manage time and attendance, unplanned leave, vacant shifts and redeployments, helping ensure accurate scheduling and pay outcomes.Be the go-to support. Build strong relationships with managers, provide advice on rostering and workforce systems, and help teams navigate changing processes and new ways of working.Keep it accurate and compliant. Review reports, fix errors, maintain records and stay up to date with relevant awards, agreements and HR policies , all while supporting safe, high-quality services.About you:Experience with Workbrain and/or myHR is highly desirable, along with a good understanding of rostering or payroll in a large and complex environment.Can look at a tricky rostering or workforce issue, work out what's going on and find a practical solution. You're also ready to quickly learn Queensland Health systems, awards and industrial requirements.Great at juggling priorities, staying calm under pressure and getting things done when workloads are high and deadlines are tight.Communicate clearly and confidently, building positive relationships with managers and colleagues and working together to find the best way forward.What we offer:Total remuneration value of up to $90,801 p.a. is comprised of:An hourly rate between $41.17 - $45.79 p.h.12.75% employer superannuation contribution17.5% leave loadingAdditional Benefits:Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.How to apply:To apply, please submit the following:Your current CV or resume, including referees.A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.Any additional forms / evidence as attached or listed on the Role Description.For assistance:Contact [e-mail] the Job Ad Reference (JAR) RK6I693448Applications close: Sunday, 11 October 2026#RockhamptonThis work is licensed under a Creative Commons Attribution 3.0 Australia License.