Roster Coordinator

Real Care Given; Newcastle City Council; Hybrid; AUD 34,440 - 48,216; Part time

Benefits offered by this job

Flexible work-from-home day

Phone allowance

Job summary

A caring organization in Newcastle is seeking a Roster Coordinator to manage schedules for support workers and participants. This part-time position offers 30 hours per week, including one flexible work-from-home day. Ideal candidates will excel in communication and organization while showing a genuine care for people. Join a passionate team dedicated to making a positive impact on the lives of clients.

Qualifications

• Experience in rostering, scheduling, or admin in the disability or care sector preferred.
• Ability to manage shift changes and cancellations effectively.

Responsibilities

• Coordinate and maintain rosters for support workers and participants.
• Respond to shift changes and urgent scheduling needs.
• Communicate with staff, participants, and families.
• Work with the operations team to ensure quality care.

Skills

Strong organisational skills

Problem-solving skills

Excellent communication

Attention to detail

Positive attitude

Job description

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At Real Care Given, we believe in fostering a safe and inclusive environment where all individuals are treated with dignity and respect. We know every person's journey is unique and we work with our participants to understand their needs and goals. We connect people with like-minded support services and make the most if their NDIS Plans. We are committed to empowering our clients to live their lives to the fullest by providing reliable care. Simply put we are human. We give REAL care. Join our team to make a positive impact on the lives of our clients and support them on their journey to a brighter future.

Roster Coordinator – Part Time (30 hours per week) | Hamilton NSW

Join Real Care Given – Where care is real, and people come first.

We’re looking for an organised Roster Coordinator to join our growing team at Real Care Given Disability Service.

If you thrive in a fast-paced environment and love matching the right people to the right supports, this could be your perfect fit!

About the role:

• Part-time: 30 hours per week across 5 days
• 1 flexible work-from-home day per week
• Phone allowance included

As our Roster Coordinator, you’ll be the heartbeat of our operations — ensuring participants receive consistent, reliable support and our team of workers are scheduled efficiently.

Key responsibilities:

• Coordinate and maintain rosters for support workers and participants
• Respond to shift changes, cancellations, and urgent scheduling needs
• Communicate clearly with staff, participants, and families
• Work closely with the operations team to ensure quality and continuity of care

You’ll bring:

• Strong organisational and problem-solving skills
• Excellent communication and attention to detail
• Experience in rostering, scheduling, or admin (disability or care sector preferred)
• A positive, can-do attitude and genuine care for people

Why Real Care Given?

At Real Care Given, we believe in doing care differently — building genuine relationships, empowering our participants, and supporting our team to do their best work. You’ll be part of a small, passionate crew that values teamwork, flexibility, and a good laugh along the way.

Ready to apply?

Send your resume and a short cover letter to [e-mail]

Applications close once we find our perfect fit — so don’t wait!

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Industry: Mental Health Care