Roster Clerk

Queensland Government; Brisbane; On-site; AUD 65,000 - 85,000; Full time

Job summary

Queensland Government is seeking a meticulous Roster Clerk to join the Protective Services Group in Brisbane. The role involves compiling and maintaining staff rosters, monitoring leave trends, and supporting training record management for compliance with industrial instruments.

You will provide administrative support to the Officer in Charge and contribute to continuous quality improvements. You will handle on-call arrangements, manage invoicing and returns, and help ensure efficient, compliant

Qualifications

• Experience coordinating staff rosters or shift patterns.
• Strong attention to detail and accuracy in data handling.
• Ability to analyse leave trends and training records.
• Experience with industrial instruments or enterprise bargaining would be advantageous.

Responsibilities

• Create and maintain staff rosters in coordination with the Officer in Charge.
• Monitor leave trends and report variances to management.
• Maintain training records and equity budgets as required.
• Provide administrative support and respond to Industrial Instrument inquiries.

Skills

Rostering

Attention to detail

Organisational skills

Job description

Are you a skilled organiser with a talent for rostering and attention to detail? Join the Queensland Police Service's Protective Services Group as a Roster Clerk and play a key role in ensuring the smooth operation of critical services.In this role, you'll be responsible for creating and maintaining staff rosters, monitoring leave trends, managing training records, and supporting operational compliance. Your work will directly contribute to the efficiency and effectiveness of the Protective Services Group, helping to keep Queensland communities safe.If you're passionate about organisation, thrive in a fast-paced environment, and want to make a difference, we'd love to have you on our team!Our TeamProtective Services Group provides security services to state government departments across Queensland including rural and remote communities under a cost recovery business model. As the Roster Clerk you will be providing administrative support to the Officer in Charge, by compiling staff rosters and performing associated administrative duties.Your key accountabilitiesThe core capability requirements for this role are:Compile and maintain staff rosters in consultation with the Officer in Charge/Team Management, according to budgetary, Industrial and operational requirements.Monitor and report to the Officer in Charge/Manager on unplanned leave trends.Assist with the management of special service requirements, including invoicing and reconciliation of returns.Maintain divisional training records and monitor training requirements for all employees.Maintain and monitor all equity requirements and associated budgets as outlined in the relevant Industrial Instrument. Process correspondence, statistics and associated returns in accordance with approved procedures and maintain necessary records.Provide advice to employees regarding relevant Industrial and Enterprise Bargaining Agreement matters.Identify improvement opportunities using a continuous quality management approach to problem solving. This includes collaborating with colleagues, facilitating quality improvement activities and acting as a change agent in response to agreed changes.Additional informationThis role involves On-Call arrangements shared between 4 x Roster Clerks, up to 9pm on weeknights only. On-Call entitlements in the Award would apply. On-call arrangements could be managed from home.Applications to remain current for 12 months.Job Ad Reference: QLD/705411/26Closing Date: Wednesday, 11th November 2026This work is licensed under a Creative Commons Attribution 3.0 Australia License.