Room Attendant - InterContinental Hayman Great Barrier Reef

InterContinental Hotels & Resorts; Whitsunday Regional; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Staff accommodation

Staff meals

Job summary

InterContinental Hayman Great Barrier Reef is seeking a dedicated Room Attendant to maintain exceptional cleanliness and presentation across guest rooms and suites on Hayman Island in the Whitsundays. This part-time role emphasizes attention to detail, guest comfort, and luxury service standards.

You will respond to guest requests, support housekeeping operations, and uphold safety and quality protocols while enjoying island living with access to staff facilities and dining options.

Qualifications

• Experience in hotel housekeeping or hospitality preferred.
• Able to work in a fast-paced luxury environment.
• Strong time-management and organisational skills.

Responsibilities

• Clean and service guest rooms, suites and bathrooms to brand standards.
• Respond to guest requests promptly and courteously.
• Maintain high levels of presentation and cleanliness across all areas.
• Report maintenance issues accurately and promptly.
• Collaborate with the housekeeping team to ensure smooth operations.

Skills

Attention to detail

Guest service

Teamwork

Physical fitness

Job description

InterContinental Hotels & Resorts – Whitsundays QLD

At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike.

As a Room Attendant, you will play a key role in delivering a memorable guest experience by maintaining high standards of cleanliness, comfort, and presentation. Your attention to detail helps create a consistently fresh and welcoming environment.

Your day-to-day responsibilities will include, but are not limited to:

• Providing prompt, attentive, and professional service when responding to guest requests.
• Cleaning and servicing guest rooms, suites, and bathrooms in line with brand standards, including check-out cleans, turndown service, and deep cleaning of rooms.
• Ensuring all rooms are presented, with a strong focus on detail, and luxury finishing touches.
• Report maintenance issues accurately and promptly.
• Collaborating effectively with the wider Housekeeping team to ensure efficient workflow and exceptional service delivery.
• Demonstrating pride in your work by consistently upholding brand standards and contributing to continuous improvement initiatives.

See Yourself in Our Team

To be successful in this part-time role, you will have:

• A keen eye for detail and a passion for cleanliness and presentation.
• Ability to perform the physical aspects of the role, including standing for extended periods, bending, lifting, and moving housekeeping equipment.
• Strong time management and the ability to work efficiently both independently and as part of a team.
• Commitment to delivering exceptional guest experiences in a luxury environment.
• A positive attitude, reliability, and a proactive approach.
• Previous housekeeping experience in a 4-star or 5-star hotel setting is desirable.
• Committed to maintaining high safety standards and following operational procedures.

Live the Island Life

• Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community.
• We make island living convenient and affordable with subsidised staff accommodation and meals. We also offer dedicated stafffacilities -pool, beach, gym, bar, diner, laundry, and more.
• Enjoy swimming, snorkeling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.
• Your commute ends in paradise, withbeautifulbeaches and breathtaking ocean views just moments away.
• Grow your career with opportunities for career growth, training, and professional development.
• Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide.

At IHG Hotels & Resorts, we believe great hospitality starts with great people.

We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

If you require any adjustments during the recruitment process, please let us know, we're here to support you.