Housekeeping Duty Manager - InterContinental Hayman

InterContinental Hotels & Resorts; Whitsunday Regional; On-site; AUD 67,000 - 91,000; Full time

Benefits offered by this job

Subsidised staff accommodation

Staff meals

Staff facilities (pool, gym, bar, etc)

Job summary

InterContinental Hotels & Resorts is seeking a Housekeeping Duty Manager for Hayman Island, Whitsundays, QLD. You will lead a luxury resort housekeeping team, ensuring outstanding guest experiences and high standards of cleanliness.

As a hands-on leader, you will manage rosters, train staff, and drive performance while embracing island life benefits. Applicants must be Australian citizens or residents with long-term working rights.

Qualifications

• Must have previous housekeeping leadership experience, at least 1 year, preferably in luxury resorts.
• Good IT/system skills, proficiency in Office Suite and HUB preferable but not essential.
• Australian Citizen or Resident or hold a visa with long-term working rights (no working holiday visas).

Responsibilities

• Lead the housekeeping team to deliver exceptional guest experiences.
• Manage rosters, training, coaching, and performance feedback.
• Maintain high standards of cleanliness and safety across the resort.
• Oversee staffing levels and ensure smooth daily operations during shifts.

Skills

Housekeeping leadership

IT skills

Office Suite proficiency

Tools

Office Suite

HUB

Job description

InterContinental Hotels & Resorts - Whitsundays QLD

At InterContinental Hayman Great Barrier Reef, every day begins with ocean views and the spirit of true hospitality. Live, work, and thrive on one of the iconic 74 Whitsunday Islands, where a rewarding career meets an extraordinary island lifestyle—delivering and inspiring incredible experiences for our guests and colleagues alike.

Lead the team that keeps paradise sparkling! If you're a hands-on leader who thrives in a fast-paced environment, loves creating exceptional guest experiences, and knows how to inspire a team to deliver their best every day, we'd love to welcome you as our next Housekeeping Duty Manager.

Salary $78,745.14 + super

See Yourself in Our Team

To be successful in this full-time role, you’ll have:

You must have previous housekeeping leadership, at least 1 year and preferably in luxury resorts.

Good IT/system skills, proficiency in Office Suite and HUB preferable but not essential.

Must be an Australian Citizen or Resident or hold a visa that has long-term working rights (no working holiday visas)

Ability to meet the physical demands of the role, including standing for extended periods, walking long distances, bending, and lifting (up to approximately 15-20kg), and safely handling housekeeping supplies and linen in a fast-paced environment, this is a hands on leadership role.

Positive, can-do attitude with a strong team-oriented approach

Confident in leading large teams, experience in roster management a bonus.

Experience in training teams and not afraid to give feedback, coaching and having those tougher conversations when needed.

Strong attention to detail with the ability to maintain high standards while leading a team.

Good communication and interpersonal skills.

Live the Island Life

Join a vibrant and diverse team, making lifelong friendships, and become part of an unforgettable island community.

We make island living convenient and affordable with subsidised staff accommodation and meals. We also offer dedicated stafffacilities -pool, beach, gym, bar, diner, laundry, and more.

Enjoy swimming, snorkeling, hiking, kayaking, and exploring the Whitsundays after your shift or on your days off.

Your commute ends in paradise, withbeautifulbeaches and breathtaking ocean views just moments away.

Grow your career with opportunities for career growth, training, and professional development.

Enjoy exclusive employee, friends, and family discount rates across our InterContinental Hotels & Resorts properties worldwide.

At IHG Hotels & Resorts, we believe great hospitality starts with great people.We are committed to creating an inclusive workplace where everyone feels welcome, respected and valued. We encourage applications from people of all backgrounds, religions, genders, gender identities and sexual orientations. We pride ourselves on a diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

If you require any adjustments during the recruitment process, please let us know, we're here to support you.