Room Attendant

Accor Apartments & Realty; Tweed Heads; On-site; AUD 42,000 - 54,000; Full time

Job summary

Accor Apartments & Realty is seeking a diligent Room Attendant to keep guest rooms pristine and welcoming. You will clean bathrooms, change linens, and restock supplies, ensuring guests enjoy a spotless first impression.

Experience as a cleaner is a plus; a friendly, detail‑oriented approach and reliable transport help you thrive on a busy hotel floor with varied shifts, including weekends and public holidays. Training is provided.

Qualifications

• Experience as a cleaner or room attendant is a plus
• Friendly, welcoming communication style with guests and team
• Eye for detail and efficient time management
• Comfort with navigating stairs and moving between rooms
• Ability to collaborate with colleagues from diverse backgrounds
• Willingness to work weekends and public holidays with reliable transport

Responsibilities

• Thoroughly clean guest rooms including changing linens and bathrooms
• Maintain and restock housekeeping trolleys and supplies
• Follow safety protocols and use cleaning materials responsibly
• Respect guest privacy and ensure security
• Report maintenance issues promptly to ensure flawless guest experience
• Collaborate with housekeeping team to meet high standards

Skills

Attention to detail

Warm communication

Physical stamina

Team collaboration

Flexible scheduling

Reliability

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays