Room Attendant

Accor; Central Coast Council; On-site; AUD 43,000 - 60,000; Full time

Job summary

Accor in Australia is seeking a Room Attendant to support our Housekeeping team. You will keep guest rooms super clean, restock supplies, and ensure privacy and safety for guests while maintaining a welcoming and efficient service.

The role involves moving between rooms, using stairs and corridors, and collaborating with colleagues across backgrounds. Weekend and public holiday shifts are expected, and reliable transport helps you arrive on time.

Qualifications

• Experience in housekeeping or room attendant is a plus.
• Warm, welcoming communication with guests and team.
• Attention to detail and efficient time management.
• Physical role requiring movement between rooms.

Responsibilities

• Thoroughly clean all guest room sections, change linens, and sanitise bathrooms.
• Follow guidelines to meet high cleanliness standards.
• Restock and organise housekeeping trolleys.
• Use cleaning materials safely and adhere to protocols.
• Respect guest privacy and security.
• Report maintenance issues promptly.

Skills

Experience as cleaner

Warm communication

Detail oriented

Physical work

Collaborative

Reliable transport

Weekend shifts

Public holidays

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays