Room Attendant

Accor Apartments & Realty; Port Macquarie; On-site; AUD 42,000 - 52,000; Full time

Job summary

Accor Apartments & Realty is seeking a Room Attendant to maintain spotless guest rooms and ensure a welcoming environment.

You will work as part of the Housekeeping team, cleaning, restocking trolleys, and assisting guests with a warm, attentive approach.

The role requires physical stamina and flexibility to work weekends and holidays, contributing to memorable stays.

Qualifications

• Previous housekeeping or cleaning experience is preferred.
• Ability to work in a fast-paced environment and meet deadlines.
• Willingness to work weekends and public holidays; reliable transportation may be required.

Responsibilities

• Thoroughly clean guest rooms including linens and bathrooms to high standards.
• Restock housekeeping trolleys and keep equipment tidy.
• Follow safety protocols and respect guest privacy during service.
• Report maintenance issues promptly to ensure a flawless guest experience.
• Assist team members and collaborate with colleagues across shifts.

Skills

Attention to detail

Team collaboration

Guest service mindset

Time management

Cleanliness standards

Physical stamina

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays