Room Attendant

Accor Apartments & Realty; North Canberra; On-site; AUD 37,000 - 93,000; Part time

Job summary

Accor Apartments & Realty in Canberra is seeking a Room Attendant to support our Housekeeping team. You will clean guest rooms, restock supplies, and maintain impeccable standards to ensure guests have a memorable stay.

The role requires a warm, detail-oriented approach and the ability to work across a range of shifts, including weekends and public holidays, in a fast-paced environment. Prior cleaning experience is a plus for success in this casual position.

Qualifications

• Experience as a cleaner or room attendant is a plus.
• Strong eye for detail and pride in accuracy and cleanliness.
• Able to manage time effectively in a fast-paced environment.
• Warm, welcoming communication with guests and colleagues.
• Willing to work a variety of shifts including weekends and public holidays.

Responsibilities

• Thoroughly clean guest rooms, change linens, and disinfect bathrooms to create a positive first impression.
• Follow guidelines to meet high housekeeping standards and maintain consistency.
• Restock and organise housekeeping trolleys and supplies.
• Use cleaning products safely and adhere to safety protocols.
• Respect guest privacy and security while ensuring comfort.
• Report maintenance issues promptly to ensure a flawless guest experience.

Skills

Eye for detail

Time management

Excellent communication

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

The Role

• Casual loading on all hourly rates! Base rate of $27.08. With Loadings: Monday - Friday $33.85ph, Saturday $40.62ph, Sunday $47.39ph and Public Holidays $67.70ph!


• Adult wages for all team members 16 years and above


• Supportive and fun team

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression


• Work diligently within the established guidelines to achieve the impeccable standards we hold dear


• Maintain and restock housekeeping trolleys, keeping them organised and well equipped


• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment


• Respect guest privacy and security, upholding our commitment to their comfort


• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus


• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!


• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks


• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways


• You embrace collaborating with colleagues from various backgrounds


• Reliable transportation and availability to work a variety of shifts including weekends and public holidays as required