Room Attendant

Accor Apartments & Realty; Sutton Forest; On-site; AUD 42,000 - 56,000; Full time

Job summary

Accor Apartments & Realty in Sutton Forest, NSW, seeks a Room Attendant to join our Housekeeping team. You will thoroughly clean guest rooms, restock trolleys, and maintain high standards of cleanliness to create an exceptional first impression for guests.

This role requires physical stamina, reliability, and a friendly, welcoming communication style with guests and colleagues. Weekend and public holiday availability is expected, and you will collaborate across shifts to ensure guest comfort and

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Warm and welcoming communication style with guests and team.
• Eye for detail and efficient time management.
• Physical role requiring movement between rooms and stairs.
• Collaborates with colleagues from diverse backgrounds.
• Reliable transport and weekend/public holiday availability.

Responsibilities

• Thoroughly clean all guest rooms, including linens and bathrooms.
• Follow guidelines to uphold impeccable standards.
• Restock and organise housekeeping trolleys.
• Use cleaning materials safely and adhere to safety protocols.
• Respect guest privacy and security.
• Report maintenance issues promptly.

Skills

Eye for detail

Time management

Reliable transportation

Team player

Flexible shifts

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus
• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• You embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays