Room Attendant

Accor; Bayside Council; On-site; AUD 42,000 - 60,000; Full time

Job summary

Accor is seeking a dedicated Housekeeping Attendant to ensure guest rooms are spotless and inviting, contributing to memorable stays in our hotels. You will be responsible for cleaning, restocking, and maintaining a welcoming atmosphere for guests, working as part of a friendly housekeeping team.

Join us to uphold high standards of cleanliness, safety, and guest privacy while collaborating with colleagues across diverse backgrounds, including weekends and public holidays.

Qualifications

• Previous experience as a cleaner or room attendant is a plus.
• Warm and welcoming communication style for guests and team members.
• Eye for detail and efficient time management.
• Physically able to navigate between rooms and use internal/external stairs.
• Willingness to work varied shifts, including weekends and public holidays.
• Ability to collaborate with colleagues from diverse backgrounds.

Responsibilities

• Thoroughly clean all guest rooms, change linens, bathrooms and surfaces to a high standard.
• Keep housekeeping trolleys organised and stocked according to guidelines.
• Follow safety protocols and respect guest privacy and security.
• Report maintenance issues promptly to ensure a flawless experience.
• Work cooperatively within the housekeeping team to deliver great hospitality.

Job description

About the Hotel

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Housekeeping Attendant – Job Description

You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
• Work diligently within the established guidelines to achieve the impeccable standards we hold dear
• Maintain and restock housekeeping trolleys, keeping them organised and well equipped
• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
• Respect guest privacy and security, upholding our commitment to their comfort
• Report maintenance issues promptly, showing your dedication to a flawless experience

Qualifications

• Previous experience as a cleaner or room attendant is a plus
• Communication style is warm and welcoming, so that guests and team members feel right at home around you
• Eye for detail and efficient time management, taking pride in tasks
• Enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
• Embrace collaborating with colleagues from various backgrounds
• Reliable transportation and availability to work a variety of shifts, including weekends and public holidays

Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.