Room Attendant

Accor Apartments & Realty; Launceston; On-site; AUD 30,000 - 36,000; Full time

Job summary

Accor Apartments & Realty in Launceston, Australia seeks a Room Attendant to join our Housekeeping team. You will clean guest rooms to a high standard, restock supplies, and ensure guest privacy and safety while supporting colleagues across shifts.

We value reliability, attention to detail, and a friendly, welcoming manner with guests and team members. The role involves physical work, potential weekend shifts, and walking between rooms via stairs and corridors; training is provided to meet our

Qualifications

• Experience as cleaner or room attendant is a plus.
• Strong communication style that makes guests and team members feel welcome.
• Eye for detail and efficient time management.
• Willingness to work across weekends and public holidays.

Responsibilities

• Thoroughly clean all sections of guest rooms, including change of linens and bathrooms; wipe surfaces to ensure a pristine first impression.
• Work within guidelines to maintain impeccable housekeeping standards.
• Restock and organise housekeeping trolleys and supplies.
• Handle cleaning materials with care and follow safety protocols.
• Respect guest privacy and security at all times.
• Report maintenance issues promptly to support a flawless guest experience.

Skills

Cleaning experience

Attention to detail

Strong communication

Team collaboration

Shift flexibility

Physical stamina

Job description

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.

Primary Responsibilities

• Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression


• Work diligently within the established guidelines to achieve the impeccable standards we hold dear


• Maintain and restock housekeeping trolleys, keeping them organised and well equipped


• Use cleaning materials with care and adhere to safety protocols to ensure a secure environment


• Respect guest privacy and security, upholding our commitment to their comfort


• Report maintenance issues promptly, showing your dedication to a flawless experience

Skills and Experience

• Previous experience as a cleaner or room attendant is a plus


• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!


• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks


• You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways


• You embrace collaborating with colleagues from various backgrounds


• Reliable transportation and availability to work a variety of shifts including weekends and public holidays