Room Attendant

Novotel; Gold Coast City; On-site; AUD 30,000 - 34,000; Full time

Benefits offered by this job

Uniform provided

Laundry allowance

Free staff meals

Staff discounts

Career development

Vibrant culture

Job summary

Novotel Surfers Paradise is seeking enthusiastic Room Attendants to join our Housekeeping team. Casual positions are available for those with hotel cleaning experience and a passion for service.

You will maintain guest room cleanliness, corridors and service areas, ensuring brand standards while working in a dynamic hotel environment. Benefits include ACCOR staff discounts and development opportunities.

Qualifications

• Experience in a hotel housekeeping role or similar.
• Can-do positive attitude and service with a smile.
• Must hold Australian work rights, we are not offering sponsorship.

Responsibilities

• Attending to guest enquiries and requests in a timely manner.
• Cleaning guest rooms as required, making beds and restocking amenities.
• Carrying out allocated cleaning duties to achieve brand standards.
• Transferring dirty linen and removing rubbish and recycling.
• Safe handling and use of chemicals.

Skills

Previous hotel cleaning experience

Team player

Excellent presentation

Attention to detail

Flexible shifts

Job description

Company Description

About Novotel Surfers Paradise…

Novotel Surfers Paradise is located right in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids’ corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.

#BELIMITLESS #workyourwayataccor #accor-careers-pacific

Job Description

About the job…

At the Novotel Surfers Paradise, we are not only focused on our guests, but also our people. We are seeking enthusiastic and energetic, experienced Room Attendants to join our diverse Housekeeping team. Ideally you have previous experience in a similar role in a hotel with 200+ rooms. We are currently offering casual positions.

As part of the Housekeeping team you will be responsible for offering a quality customer service experience by maintaining the cleanliness of guest rooms, guest corridors and service areas. The role involves but is not limited to changing bed linen, making beds, cleaning bathrooms and restocking amenities. We are looking for someone who enjoys working in a team environment.

Key responsibilities:

• Attending to guest enquiries and requests in a timely manner
• Cleaning guests rooms as required, seeing them shine
• Carrying out allocated cleaning duties to achieve brand standards throughout the hotel
• Transferring dirty linen and removing rubbish and recycling
• Safe handling and use of chemicals

Qualifications

About you…

To be successful in this role, you have a passion for the Hospitality Industry and are committed to delivering high levels of customer service, you will have unlimited work rights in Australia and will be available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per our business demands.

In return, we will provide you with career development opportunities, a fun and rewarding work environment as well as hotel discounts worldwide.

Experience:

• Previous Hotel cleaning experience.
• A can-do positive attitude & service with a smile
• A keen eye for detail whilst having good time management skills
• Excellent communication skills and comfortable to use a two way radio
• Excellent personal presentation
• Flexible in your availability to work on a rotating 7 day roster including weekends & school holiday’s (& overnight when required)
• Understanding of correct chemical usage & manual handling techniques to ensure safe work practices in this physical role
• MUST HOLD VALID AUSTRALIAN WORK RIGHTS, we are not offering sponsorship.

Additional Information

So, when will you be joining us?

The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
Ongoing career and professional development opportunities
A rewarding work environment
Global discounts on hotel accommodation & Food and Beverage

What’s in it for you?

• Uniform provided and laundry allowance provided
• Free staff meals during shift
• Generous ACCOR perks including discounted accommodation and restaurants
• A collaborative, vibrant culture
• Professional development opportunities
• ACCOR Career Milestone celebrations
• A reward and recognition program