Roadside Assistance Technician

Sydney Roadside Assist; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Sydney Roadside Assist is expanding its technician crew in Sydney to help motorists get back on the road. You’ll respond to callouts across Sydney, diagnosing and resolving minor mechanical, battery, electrical, and lockout issues onsite, while delivering friendly, professional service.

We value a calm, customer-focused approach and pride ourselves on fast, reliable help. If you’re self-motivated with good problem-solving skills, join our team in a vibrant roadside service environment.

Qualifications

• Experience in automotive mechanical or roadside assistance.
• Current valid driver’s license; manual license highly regarded.
• Excellent communication and problem-solving abilities.
• Calm, professional demeanor with self-motivation.

Responsibilities

• Respond to breakdowns and emergency roadside callouts.
• Perform jump-starts, battery replacements, tire changes, fuel top-ups, and lockout support.
• Diagnose vehicle faults and advise on next steps.
• Provide exceptional customer service in stressful situations.
• Report service outcomes and maintain stock and tools.

Skills

Roadside assistance experience

Driver's license

Communication skills

Problem-solving

Mechanical knowledge

Job description

As a Roadside Assistance Technician, you'll be the friendly face and expert hands helping motorists get back on the road. You'll respond to callouts across Sydney, diagnosing and resolving minor mechanical, battery, electrical, and lockout issues onsite.

Key responsibilities

• Responding to breakdowns and emergency roadside callouts
• Jump-starts, battery replacements, tire changes, fuel top-ups, and lockout support
• Diagnosing vehicle faults and advising on next steps
• Providing exceptional customer service in often stressful situations
• Accurately reporting service outcomes and maintaining stock and tools

About you

• Automotive mechanical and or Roadside Assistance experience
• Current valid driver's licence (manual licence highly regarded)
• Great communication and problem-solving skills
• Self-motivated with a calm, professional demeanor

About us

We're passionate about keeping people moving. As provider of roadside assistance and vehicle support services, we take pride in delivering fast, reliable, and compassionate help when it's needed most. With a strong team culture, state‑of‑the‑art systems, and a customer‑first approach, we’re expanding our technician crew in Sydney to keep up with growing demand.