RMA & Contract Support Specialist

Safran; Sydney; On-site; AUD 80,000 - 100,000; Full time

Job summary

Safran Electronics & Defense Australasia Pty Ltd (SEDA) is seeking a qualified Support Services Officer to provide administrative and coordination support for in-service activities, with a focus on RMA management and contract delivery in the Australian defence sector. Headquartered in Sydney, SEDA supports optronics and navigation systems for air, land and naval platforms.

You will administer tracking systems, coordinate with workshop, engineering and supply teams, log service requests, and

Qualifications

• Tertiary qualifications in project management; administration or engineering.
• Experience in administrative or coordination roles (project officer or maintenance services).
• Advanced use of MS Office products (Excel, Word, PowerPoint & Project).

Responsibilities

• Administer and maintain the RMA and repair tracking system.
• Coordinate status updates across workshop, engineering, and supply teams.
• Log and track customer support requests and service activities.
• Support coordination of contract delivery tasks and follow up actions.
• Prepare inputs and supporting material for CDRLs and contract reporting.
• Maintain risk, issue, and action registers.
• Support governance activities including meetings, minutes, and action tracking.
• Ensure accuracy and integrity of contract-related data and records.

Skills

Organisational skills

Attention to detail

Communication skills

Customer focus

Proactive

Autonomous

Education

Tertiary degree in PM/Administration/Engineering

Diploma or higher

Tools

MS Office

Job description

Safran Electronics & Defense Australasia Pty Ltd (SEDA) is seeking a qualified Support Services Officer to provide administrative and coordination support for in-service activities, with a focus on RMA management and contract delivery in the Australian defence sector. Headquartered in Sydney, SEDA supports optronics and navigation systems for air, land and naval platforms.

You will administer tracking systems, coordinate with workshop, engineering and supply teams, log service requests, and