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Australian Venue Co. is seeking a remote Holiday Specialist to design customized holiday experiences aligning with client preferences and goals. You will consult, plan, and coordinate everything from flights to accommodations, ensuring memorable trips for clients.
The role emphasizes strong communication, organization, and passion for travel, with remote work and ongoing training provided. You will leverage established systems to manage itineraries and keep clients informed throughout planning.
About the Role:
As a Holiday Specialist, youll design customized holiday experiences that match each clients preferences and goals. From family celebrations to seasonal getaways, youll create memorable trips that clients will cherish for years to come.
Responsibilities:
Consult with clients to understand their holiday vision and travel needs.
Recommend destinations, accommodations, and activities.
Coordinate bookings, itineraries, and travel documentation.
Stay up to date on seasonal events, promotions, and destinations.
Provide ongoing support and clear communication throughout the planning process.
Qualifications:
Excellent communication and client service skills.
Strong attention to detail and organization.
Self‑motivated and comfortable working remotely.
Passion for travel, holidays, and creating memorable experiences.
What We Offer:
We're looking for an organized and detail oriented Remote Itinerary Specialistto coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences.
In this role, you'll use established systems, digital tools, and comprehensive training to organize travel itineraries, coordinate reservations, monitor booking progress, and communicate with clients throughout the planning process. You'll work independently while maintaining exceptional attention to detail and delivering a high level of customer satisfaction.
Must be authorized to work in the US, UK, Australia, LATAM, or Spain
What You'll Do:
Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel
Coordinate reservations for flights, hotels, transportation, and travel experiences
Review booking confirmations and travel documents to ensure accuracy and completeness
Communicate with clients to gather travel preferences and provide itinerary updates
Research destinations, accommodations, and travel options based on client needs
Monitor reservation changes, travel schedules, and outstanding booking items
Maintain organized digital records and client documentation
Deliver exceptional customer service before, during, and after travel
What We're Looking For:
Strong communication and customer service skills
Excellent organizational and time management skills
Strong written and verbal communication abilities
Ability to multitask and prioritize in a remote work environment
Comfortable learning new technology and online booking platforms
Detail oriented, dependable, and proactive
Passion for creating exceptional travel experiences
Strong communication and organizational skills
Ability to work independently while managing multiple priorities
What You'll Get:
Fully remote work from home
Flexible scheduling
Comprehensive onboarding and ongoing training
Established systems and workflows designed for success
Supportive team environment with mentorship