Remote Travel Concierge: Flexible Client Planning

Remotetravelcareers; Brisbane; Hybrid; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Training and ongoing guidance

Opportunities for growth

Travel-related perks and discounts

Job summary

A dynamic travel organization is looking for a Flexible Remote Travel Assistant. This fully remote position involves supporting clients with their travel experiences by assisting with inquiries and providing guidance. Ideal candidates should have strong communication skills, be well-organized, and comfortable working independently. Flexible scheduling is offered, along with training and growth opportunities. Join a supportive remote team dedicated to making travel planning enjoyable and stress-free.

Qualifications

• Strong written and verbal communication skills are essential.
• Background in customer service or hospitality preferred but not required.
• Well-organized, dependable, and detail-oriented.
• Comfortable working independently in a flexible, remote environment.
• A passion for travel and helping others.

Responsibilities

• Assist clients remotely via email, phone, and messaging.
• Support travel inquiries, itinerary updates, and special requests.
• Provide accurate information on destinations and processes.
• Monitor upcoming trips and follow up with clients.
• Respond to questions to maintain high customer satisfaction.

Skills

Strong written communication skills

Strong verbal communication skills

Customer service experience

Organizational skills

Ability to work independently

Passion for travel

Job description

About the job Flexible Remote Travel Assistant

We are seeking a Flexible Remote Travel Assistant to support clients as they plan, organize, and enjoy their travel experiences. In this work-from-home role, you will assist with travel-related requests, provide clear guidance, and help ensure a smooth and positive experience for clients from start to finish.

Key Responsibilities

Assist clients remotely via email, phone, and messaging platforms

• Support travel inquiries, itinerary updates, cancellations, and special requests
• Provide accurate information on destinations, travel requirements, and internal processes
• Monitor upcoming trips and follow up with clients when needed
• Respond to questions or concerns professionally to maintain a high level of customer satisfaction

Ideal Candidate

Strong written and verbal communication skills

• Background in customer service, hospitality, travel, or support roles (preferred but not required)
• Well-organized, dependable, and detail-oriented
• Comfortable working independently in a flexible, remote environment
• Able to learn and navigate booking systems and digital tools efficiently
• Passionate about travel and helping others plan with confidence

What We Offer

Fully remote, work-from-home position

• Flexible scheduling to fit your lifestyle
• Training and ongoing guidance
• Opportunities for growth within a travel-focused organization
• Access to travel-related perks and industry discounts
• Supportive and collaborative remote team culture