Payroll & People Finance Analyst

Hunter Douglas, Inc.; Bathurst; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Fully remote flexibility

Travel discounts and perks

Professional development & mentorship

Community culture and support

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from early travel ideas through safe returns, delivering seamless, memorable experiences.

You’ll handle bookings, provide destination insights, and support travelers with modifications while maintaining a high standard of care and professionalism. This role emphasizes remote work flexibility and ongoing training.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.

Responsibilities

• Respond to client inquiries across email, phone, and messaging in a timely, professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Strong communication

Customer service

Detail-oriented

Tech‑savvy

Tools

Booking tools

Data systems

Data visualization tools

Job description

As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Alma Aventurera, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Description

As a Holiday Consultant, you’ll help families, couples, and groups plan memorable holidays year‑round. You’ll provide personalized recommendations, coordinate bookings, and ensure every trip is seamless and stress‑free from start to finish.

Responsibilities

• Recommend customized holiday packages and itineraries.
• Arrange accommodations, tours, and seasonal excursions.
• Share destination insights and highlight local events or experiences.
• Maintain clear communication with clients before and during travel.

Qualifications

• Strong communication and interpersonal skills.
• Enthusiasm for travel, culture, and holiday planning.
• Organized, detail‑oriented, and comfortable working remotely.

What We Offer

• Comprehensive training and professional development.
• Supportive, mentorship‑driven team culture.
• Access to travel education, industry resources, and exclusive perks.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in the travel, hospitality, and tourism sectors.
• Strong interpersonal skills.
• Experience with large volumes of data and the ability to filter and analyze information.
• Experience in troubleshooting using multiple data systems.
• Experience in communicating with multiple stakeholders.
• Experience in dealing with end‑to‑end product life cycle.
• Organised and methodical approach to problem solving.
• Experience with statistical analysis and data visualisation tools.

Benefits

• Primes for career growth.
• Flexible schedule and remote work option.
• Travel and accommodation discount for employees and their guests.
• Year‑round activity and event participation.
• Cash rewards.

Key Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post‑trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.
• Remote flexibility – work from anywhere, with hours that fit your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional growth – ongoing training and support from a dedicated team.
• Be part of a passionate community focused on building dreams and memories through travel.

What We’re Looking For

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech‑savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

We're looking for an organized and detail oriented Remote Itinerary Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer