Return-to-Work Specialist: Own Your Clinical Portfolio

Ache Group; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

Ache Group is an NSW occupational rehabilitation and injury management provider based in Glebe, Sydney. You will manage injury management and return to work for your own portfolio of employer clients, embedded with those employers as the go-to person for claims.

This role goes beyond case administration and focuses on how quickly workers recover and how claims cost is managed. Based in Glebe and working across Sydney, you will be responsible for coordinating RTW plans, engaging with workers,

Qualifications

• Degree in physiotherapy, occupational therapy, exercise physiology, nursing, psychology or a related allied health field.
• Experience in workers compensation, injury management, occupational rehabilitation or return to work, with NSW scheme experience highly regarded.
• SIRA-accredited Return to Work Coordinator training, or a willingness to complete it.
• Confident translating clinical information into practical decisions for employers, insurers and treating practitioners.
• Commercially aware, and comfortable discussing cost, duration and value directly with clients.
• Organised enough to run a portfolio across several accounts, each with its own expectations.
• Self-directed and proactive. This is a fast-paced role with real autonomy, and the people who thrive here don’t wait to be told what the priority is.
• Current NSW driver’s licence.

Responsibilities

• Manage claims from referral through to a sustainable return to work, across multiple client accounts.
• Contact the worker, employer and treating doctor on the day a referral comes in - early intervention is key!
• Use your clinical knowledge to run medical case conferences that actually move capacity forward.
• Keep every return-to-work plan current, signed and progressing.
• Identify suitable duties that match each worker’s capacity and the employer’s needs.
• Track cost and duration against benchmarks each week, and act early when a claim starts to drift.
• Deliver client reports on time, without being chased.
• Build employer capability in early reporting, suitable duties and a positive return to work culture.
• Spot service opportunities and help grow new business through your own networks.

Skills

Self-directed

Autonomy

Portfolio management

Organised

Client-facing communication

Education

Degree in physiotherapy or related allied health field

SIRA-accredited Return to Work Coordinator training

Job description

Ache Group is an NSW occupational rehabilitation and injury management provider based in Glebe, Sydney. You will manage injury management and return to work for your own portfolio of employer clients, embedded with those employers as the go-to person for claims.

This role goes beyond case administration and focuses on how quickly workers recover and how claims cost is managed. Based in Glebe and working across Sydney, you will be responsible for coordinating RTW plans, engaging with workers,