Return to Work/Injury Management Administrator

Qube Careers; Sydney; On-site; AUD 90,000 - 110,000; Full time

Job summary

Qube Careers is seeking a motivated Return to Work & Injury Management Administrator to join our Health & Wellbeing team across NSW operations. The role involves supporting workers compensation processes, injury management administration and return-to-work activities, liaising with employees, providers and insurers, and coordinating medical appointments.

Ideal candidates have administration experience, strong organisational skills, and proficiency in Microsoft Office.

Qualifications

• Previous administration experience in a relevant field such as health, safety, HR or insurance.
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and administrative systems.

Responsibilities

• Provide administrative support to the Health & Wellbeing team.
• Maintain injury management systems, records and medical documentation.
• Process and update workers compensation and injury management information.
• Coordinate medical appointments and rehabilitation services.
• Liaise with employees, medical providers, rehabilitation consultants and insurers.
• Assist with return-to-work documentation and suitable duties programs.
• Support payroll, finance and workers compensation-related enquiries.
• Prepare reports and maintain accurate records and case files.
• Build positive working relationships with safety and WA site teams.

Skills

Administrative experience

Microsoft Office

Stakeholder management

Tools

Microsoft Office Suite

Injury management systems

Job description

Sydney CBD / Moorebank, NSW

About the Role

We are seeking a motivated and organised Return to Work & Injury Management Administrator to join our Health & Wellbeing team in Western Australia.

This is an excellent opportunity for someone with administration experience who is interested in developing a career in workers compensation, return-to-work and injury management.

Reporting to the Group Manager Health & Wellbeing, you will provide administrative support to the Health & Wellbeing team, assisting with workers compensation processes, injury management administration and return-to-work activities across our NSW Operations.

Working closely with employees, operational leaders, medical providers, rehabilitation consultants and insurers, you will play an important role in supporting positive recovery and return-to-work outcomes.

Key Responsibilities

• Provide administrative support to the Health & Wellbeing team
• Maintain injury management systems, records and medical documentation
• Process and update workers compensation and injury management information
• Coordinate medical appointments and rehabilitation services
• Liaise with employees, medical providers, rehabilitation consultants and insurers
• Assist with return-to-work documentation and suitable duties programs
• Support payroll, finance and workers compensation-related enquiries
• Prepare reports and maintain accurate records and case files
• Build positive working relationships with operational and safety teams across WA sites

About You

• Previous administration experience, ideally in workers compensation, insurance, health, safety, HR or a related field
• Strong attention to detail and organisational skills
• Excellent written and verbal communication skills
• Ability to build positive relationships with a range of stakeholders
• Proficiency in Microsoft Office and administrative systems
• A proactive attitude and willingness to learn
• Ability to manage competing priorities and meet deadlines
• Knowledge of workers compensation or return-to-work processes is advantageous but not essential
• Experience within transport, logistics, mining, construction or other blue-collar industries is desirable but not essential

What's on Offer?

• $90,000 - $110,000 + Super (dependent on experience)
• Opportunity to build a career in Return to Work and Injury Management
• Ongoing training, mentoring and professional development
• Exposure to workers compensation, injury management and employee wellbeing programs
• Supportive and collaborative team environment
• Employee benefits and wellbeing initiatives
• Long-term career opportunities within one of Australia's leading logistics businesses

A unique part of this role is the opportunity to travel across much of the East Coast of Australia, visiting our diverse operational sites and gaining firsthand knowledge and understanding of transport and logistics operations. This exposure will help you build strong relationships with our operational teams and develop a practical understanding of the work our people perform, supporting more effective injury management and return-to-work outcomes.

Why Join Us?

At Qube, our people are at the heart of everything we do. This role offers a fantastic opportunity to gain experience in workplace health and wellbeing while supporting employees through their recovery and return-to-work journey.