Retreat Operations Coordinator - Facilities

Lorna-Jane; Ewingsdale; On-site; AUD 40,000 - 55,000; Part time

Job summary

SOMA by Lorna Jane in the Byron Bay hinterland seeks a Retreat Operations Coordinator to own Facilities & Stock Management across a pristine retreat property. You’ll ensure spaces are ready for each retreat, manage stock and invoices, and host guests, while coordinating with a second Coordinator for events and project work.

You’ll be hands-on, detail-oriented and solutions-focused, comfortable managing competing priorities, after-hours touchpoints, and helping with venue bookings when needed.

Qualifications

• Organised and detail-driven with a pride in a well-run space.
• Experience in facilities, stock or property coordination is preferred.
• Current First Aid and CPR is desirable.

Responsibilities

• Walk through and maintain the presentation and readiness of facilities and grounds, logging maintenance.
• Manage stocktake, ordering, receipting and linen cycle across retreat supplies.
• Track supply invoices and uphold Facilities & Stock SOPs.

Skills

Facilities coordination

Stock management

Guest services

Tools

Inventory systems

Job description

Empowering Women, Transforming the World.

SOMA by Lorna Jane is a 22-acre private sanctuary in the Byron Bay hinterland, where nature and Lorna Jane's Active Living philosophy come together to create something truly restorative. We host intimate, immersive retreats, venue-hire events and a boutique day spa for women ready to go deeper — and we're looking for a Retreat Operations Coordinator to hold the operational backbone that makes it all run.

The Role

This permanent part time role owns Facilities & Stock Management as its primary focus — keeping the property, grounds and supplies running exactly as they should, so every guest touchpoint feels effortless. You'll work alongside a second Coordinator who owns Events & Project Management, with both of you cross-trained to flex and cover one another when needed.

Day to day, you'll:

• Walk through and maintain the presentation and readiness of all facilities and grounds, logging and escalating maintenance as it arises
• Manage stocktake, ordering, receipting and the linen cycle across all operational and retreat supplies
• Track supply invoices and uphold Facilities & Stock SOPs
• Ready all spaces ahead of each retreat and booking
• Welcome and host guests across touchpoints, including after-hours response when holding the MOD phone
• Set up, present and reset retreat spaces — dome, fire pit, residence, outdoor and communal areas — to each facilitator's requirements
• Coordinate physical logistics of delivery: equipment, props, consumables, furniture, cleaners and housekeeping
• Support facilitators by translating briefings into clear operational plans, and step in on venue-hire bookings when needed

Who We're After

You're organised, detail-driven and take real pride in a well-run space — the kind of person who notices what's out of place before anyone else does. You're guest-oriented and calm under pressure, comfortable managing competing priorities and real-time changes without losing presence with the people in front of you. You work team-first, flexing easily into guest hosting or event support when the roster calls for it.

You'll thrive in this role if you're hands-on, solutions-focused and excited to be part of something a little different — a workplace built on the same Active Living philosophy that's shaped Lorna Jane for over 37 years.

Desirable (not essential)

• Facilities, stock or property-coordination experience
• Events, hospitality or premium guest-experience background
• Current First Aid and CPR

Why SOMA

You'll be working somewhere genuinely beautiful — think fig trees, fire pits and rolling hinterland — with a team who believe in each other and show up for one another. It's meaningful, hands-on work in a setting that makes "quietly capable" easy to love.