Retail Workforce Forecast & Planning Specialist

Kmart Group; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible hybrid working

Team member discount

Brighter Benefits program

Bonus program

Parental leave

Mentor program

Learning and development

Kudos recognition

Job summary

Kmart Group in Melbourne is seeking a Workforce Demand Forecast Planner to shape labour demand across our store network. You will partner with Workforce Planning, Store Operations and cross-functional teams to build and refine forecasts that drive scheduling and efficiency.

The role blends analytics, forecasting, and commercial thinking in a fast-paced retail environment. Candidates should have strong Excel skills and experience with workforce management tools, with a track record of turning

Qualifications

• Experience in workforce demand planning or forecasting.
• Strong analytical skills interpreting large datasets.
• Advanced Excel with modelling and validation.
• Experience building forecasting models and tools.
• Experience with UKG Pro Workforce Management.
• Strong problem-solving and communication.
• Commercial mindset and understanding of forecasting impact.
• Curious, detail-oriented, continuous improvement mindset.
• Retail or large operational environment experience preferred.

Responsibilities

• Build and maintain demand forecasts to support workforce planning.
• Analyze large datasets to identify trends and opportunities.
• Translate forecasts into actionable labour planning outputs.
• Validate data inputs, assumptions and models for forecast quality.
• Monitor forecast performance and refine models.
• Collaborate with stakeholders across stores and operations.

Skills

Forecasting

Data analysis

Advanced Excel

Forecast modeling

Stakeholder management

Retail knowledge

Tools

UKG Pro Workforce Management

Job description

Kmart Group in Melbourne is seeking a Workforce Demand Forecast Planner to shape labour demand across our store network. You will partner with Workforce Planning, Store Operations and cross-functional teams to build and refine forecasts that drive scheduling and efficiency.

The role blends analytics, forecasting, and commercial thinking in a fast-paced retail environment. Candidates should have strong Excel skills and experience with workforce management tools, with a track record of turning