Retail Tech Sales & Service Consultant

Telstra Corporation; Newcastle; On-site; AUD 47,000 - 48,000; Part time

Benefits offered by this job

Telstra discounts

Parental leave

Flexible hours

LinkedIn Learning / learning & career

Job summary

Telstra Retail Kotara is seeking a part-time Customer Service & Sales Consultant to assist customers with product selection, service activation, and troubleshooting while upholding Telstra standards.

You will stay updated on gadgets, strive to meet sales targets, and collaborate with the team to create a welcoming store environment. The role offers an hourly rate and a range of benefits for eligible staff.

Qualifications

• Excellent communication skills and ability to engage with customers.
• Strong problem-solving and solution-oriented mindset.
• Proven ability to drive sales and meet KPIs.
• Willingness to learn and adapt in a fast-paced retail environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers select products and services.
• Stay informed on Telstra gadgets and services to provide informed guidance.
• Aim to meet and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with team to maintain a welcoming store and achieve goals.

Skills

Communication

Problem solving

Sales

Learning mindset

Resilience

Customer service

Job description

Telstra Retail Kotara is seeking a part-time Customer Service & Sales Consultant to assist customers with product selection, service activation, and troubleshooting while upholding Telstra standards.

You will stay updated on gadgets, strive to meet sales targets, and collaborate with the team to create a welcoming store environment. The role offers an hourly rate and a range of benefits for eligible staff.