Part-Time Retail Sales & Service Consultant

Telstra; Newcastle; On-site; AUD 47,000 - 50,000; Part time

Benefits offered by this job

12% Superannuation

Telstra Discounts 30%

240+ Brand Partners

16 Weeks Parental Leave

Extra Day Off Telstra

Gender Affirmation Leave

Cultural Leave

Blood Donor Leave

Up to 4 Weeks Leave

LinkedIn Learning 17k programs

Flexible Working Hours

Performance Rewards

Inclusive Culture

Job summary

Telstra Retail is seeking a part-time Customer Service and Sales Consultant at Kotara to help customers select products, activate services, and troubleshoot basic issues. You’ll deliver friendly, expert service that supports store performance and customer satisfaction.

You’ll stay up-to-date with the latest devices and services, use consultative selling to meet targets, and contribute to a welcoming team environment. Training is provided, with flexible hours and access to Telstra discounts.

Qualifications

• Excellent communication skills and customer service ability.
• Ability to think on your feet and tailor solutions for customers.
• Motivation to achieve and exceed sales targets and KPIs.
• Eagerness to learn and grow in a dynamic retail environment.

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and services.
• Achieve and excel by using consultative selling to meet KPIs while keeping customers connected.
• Collaborate with your team to create a welcoming environment that supports store goals.

Skills

Communication

Solution-oriented

Sales drive

Learning mindset

Resilience

Customer-facing experience

Job description

Telstra Retail is seeking a part-time Customer Service and Sales Consultant at Kotara to help customers select products, activate services, and troubleshoot basic issues. You’ll deliver friendly, expert service that supports store performance and customer satisfaction.

You’ll stay up-to-date with the latest devices and services, use consultative selling to meet targets, and contribute to a welcoming team environment. Training is provided, with flexible hours and access to Telstra discounts.