Casual Tech & Service Pro — Retail

Optus; Gold Coast City; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive retail partner discounts

24/7 counselling and support services

Flexible rosters

Job summary

Optus in Australia is seeking a casual Retail Service Consultant to join the Broadbeach (Pacific Fair) team. You’ll be the face of Optus, delivering welcoming customer experiences and helping customers find simple, helpful tech solutions.

Bring a positive, team‑oriented mindset, the ability to explain products clearly, and a willingness to go above and beyond to make each customer's day. Flexible rosters and employee discounts are available.

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech products clearly and guide customers to solutions.
• Remain calm and empathetic under pressure.
• Team player who fosters a customer-first environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore range of tech products and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions.
• Work as one team to create a welcoming environment.

Job description

Optus in Australia is seeking a casual Retail Service Consultant to join the Broadbeach (Pacific Fair) team. You’ll be the face of Optus, delivering welcoming customer experiences and helping customers find simple, helpful tech solutions.

Bring a positive, team‑oriented mindset, the ability to explain products clearly, and a willingness to go above and beyond to make each customer's day. Flexible rosters and employee discounts are available.