Retail Supervisor: Lead Store Operations & Team Growth

Precruitment; Cairns Regional; On-site; AUD 70,000 - 80,000; Full time

Job summary

Precruitment in Portsmith, Queensland, is seeking an experienced Retail Supervisor for a full-time role. You will oversee daily store operations, lead a small team, ensure excellent customer service, and maintain high product standards.

Responsibilities include staff scheduling, training new hires, managing stock levels, pricing, and inventory control, while enforcing safety procedures to ensure a smooth, profitable shopping environment.

Qualifications

• AQF Certificate II or higher or 12 months of relevant work experience.
• If no qualification is held, at least 2 years of relevant work experience.

Responsibilities

• Deliver excellent customer service and maintain high store standards.
• Provide guidance to staff on handling sales scenarios.
• Organise work schedules and delegate tasks efficiently.
• Assist recruitment and training of new staff.
• Resolve staff grievances and maintain positive work environment.
• Monitor stock levels, place orders, and manage inventory.
• Ensure products are well-stocked, correctly priced, and displayed.
• Enforce safety and security procedures in-store.
• Monitor sales performance and identify operational inefficiencies.

Skills

Customer service

Staff supervision

Leadership

Communication

Time management

Problem solving

Education

AQF Certificate II or above

Job description

Precruitment in Portsmith, Queensland, is seeking an experienced Retail Supervisor for a full-time role. You will oversee daily store operations, lead a small team, ensure excellent customer service, and maintain high product standards.

Responsibilities include staff scheduling, training new hires, managing stock levels, pricing, and inventory control, while enforcing safety procedures to ensure a smooth, profitable shopping environment.