Retail Store Team Member

Lindt & Sprüngli (Canada), Inc; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Career development

Diverse and creative workplace

Birthday day off

Free hot drinks and 50% staff discount

Job summary

Lindt Chocolate Shops in Melbourne seeks energetic Retail Store Team Members to spread the magic of Lindt chocolate and crafted beverages. You will engage customers, prepare chocolate beverages, and share product knowledge with passion in a dynamic retail setting.

Ideal candidates bring experience from cafés or busy retail environments, a love for Lindt, and a commitment to delivering a unique Lindt experience to every customer. Weekend flexibility is preferred.

Qualifications

• Experience in fast-paced café or retail environment.
• Passion for chocolate and customer experience.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Create meaningful relationships with customers by providing a Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt products with passion and knowledge.
• Deliver exceptional customer service and act as a Lindt ambassador.

Skills

Customer service

Barista experience

Retail experience

Communication skills

Tools

POS systems

Espresso machine

Job description

Highly engaged team

Manage our LAU - AUS - Retail - Bundoora - R13 retail store

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we’re a perfect match!

We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores.

More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Brisbane store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience


• Preparing customer beverage orders at the chocolate bar


• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge


• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!


• Previous experience in a fast-paced café or retail environment


• Put their heart into everything they do and can talk the language of chocolate


• Have a passion for excellence and can provide every customer with a unique Lindt experience


• Previous barista experience desirable


• Flexibility to work hours that suit our fluctuating business needs, including weekends

So, what are you waiting for? Join us so together we can Enchant the World with Chocolate!

What we can offer you:

• Career opportunity and leadership development




• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently




• A paid day off on your birthday every year




• Free hot drinks all working days and 50% staff discount

We’d love to get to know you!