Retail Store Team Member

Ghirardelli Chocolate Company; Sydney; On-site; AUD 28,000 - 34,000; Full time

Benefits offered by this job

Birthday day off

Free hot drinks on working days

50% staff discount

Career development opportunities

Job summary

Lindt Chocolate Shops in Sydney’s Eastern Creek store is seeking a Retail Store Team Member to delight customers with a unique Lindt chocolate and beverage experience.

Support our Lindt Shop by creating memorable customer interactions, preparing beverage orders, and sharing in-depth knowledge of Lindt products. Previous café or retail experience and a passion for excellence are valued; weekend availability is a plus.

Qualifications

• Experience in a fast-paced café or retail environment.
• Ability to deliver a Lindt experience with passion and knowledge.
• Willingness to work weekends and flexible hours.

Responsibilities

• Create meaningful relationships with customers by providing a unique Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt Chocolate products with passion and in-depth knowledge.
• Be Lindt ambassadors delivering exceptional customer service to all.

Skills

Customer service

Barista experience

Retail experience

Flexible hours

Job description

Highly engaged team Manage our LAU - AUS - Retail - R20 retail store Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we're a perfect match! We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores. More importantly, we're looking for diverse personalities where everyone is comfortable to be themselves.

About the role:

As a Retail Store Team Member at our Eastern Creek Store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount

We'd love to get to know you!