Retail Store Team Member

Lindt & Sprungli; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Job summary

Lindt & Sprungli on Brisbane's Lindt Chocolate Shop is seeking an energetic Retail Store Team Member to enchant customers with a unique Lindt experience. You will welcome shoppers, assist with beverage orders at the chocolate bar, and share in-depth product knowledge with passion.

You bring experience from fast-paced cafe or retail, a heart for excellence, and flexibility to work weekends. Barista skills are a plus, and you will contribute to a diverse, engaging workplace that celebrates

Qualifications

• Experience in fast-paced cafe or retail environment.
• Passion for Lindt chocolate and customer experience.
• Willing to work weekends.
• Barista experience desirable.

Responsibilities

• Create meaningful relationships with customers by providing a Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt products with passion.
• Deliver exceptional customer service as Lindt ambassadors.

Skills

Customer service

Barista skills

Communication

Team player

Job description

Highly engaged team

Manage our LAU - AUS - Retail - Bundoora - R13 retail store

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we’re a perfect match!

We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores.

More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Brisbane store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends

So, what are you waiting for? Join us so together we can Enchant the World with Chocolate!

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount

We'd love to get to know you!