Retail Store Team Member

Ghirardelli Chocolate Company; Canberra; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Birthday day off

Free hot drinks

Staff discount 50%

Career development

Job summary

Lindt Chocolate Shops in Canberra is seeking an energetic Retail Store Team Member to support our Lindt chocolate bar and customer service experience.

You will create connections with customers, prepare beverage orders, educate guests on Lindt products, and act as a Lindt ambassador delivering exceptional service.

Flexibility to work weekends and a passion for chocolate are highly valued; prior café or retail experience is preferred.

Qualifications

• Experience in fast-paced café or retail environment.
• Passion for chocolate and customer experience.
• Able to engage customers and educate on Lindt products.

Responsibilities

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

Skills

Customer service

Barista experience

Communication

Product knowledge

Job description

Highly engaged team

Manage our LAU - AUS - Retail - Fyshwick - R12 retail storeProvides support to retail operations and assists with customer inquiries. Retail Store Team Member

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide?

Just like chocolate and coffee, we're a perfect match!

We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores.

More importantly, we're looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Canberra store , you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put your heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount

We'd love to get to know you!