Retail Store Team Member

Lindt & Sprüngli (Canada), Inc; Gold Coast City; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Birthday paid day off

Free hot drinks

50% staff discount

Career development

Job summary

Lindt Chocolate Shops on the Gold Coast is seeking energetic team members to join our busy retail space. You will help deliver the Lindt experience to every customer and be part of a welcoming, diverse team.

As a Retail Store Team Member you will greet customers, explain Lindt products, prepare beverages at the chocolate bar, and maintain high standards of service. Flexibility to work weekends is required in a dynamic retail environment.

Qualifications

• Experience in fast-paced café or retail environment.
• Ability to engage customers and provide Lindt experience.
• Barista experience desirable.

Responsibilities

• Create meaningful relationships with customers by providing a Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt products with passion and knowledge.
• Be Lindt ambassadors and deliver exceptional customer service to all.

Skills

Customer service

Barista experience

Retail experience

Flexibility

Job description

Highly engaged team

Manage our LAU - AUS - Retail - QLD - R11 retail store

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we’re a perfect match!

We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores.

More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.

About the role:

As a Retail Store Team Member at our Gold Coast Store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends and

What we can offer you:

• Career opportunity and leadership development

• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently

• A paid day off on your birthday every year

• Free hot drinks all working days and 50% staff discount

We’d love to get to know you!