Retail Store Team Member

Lindt & Sprüngli (Canada), Inc; Central Coast; On-site; AUD 42,000 - 56,000; Full time

Benefits offered by this job

Career development

Diversity & inclusion

Birthday day off

Free hot drinks on working days

Staff discount 50%

Job summary

Lindt & Sprüngli (Canada), Inc. is seeking a Retail Store Team Member for our Erina Fair store in NSW, Australia. You will engage customers, share the Lindt experience, and deliver fast, friendly service at the chocolate bar.

Join a vibrant team that values diversity and authentic personalities, with flexible weekend hours and staff benefits including complimentary hot drinks and staff discounts. You’ll be part of a brand renowned for premium chocolates and coffee pairings.

Qualifications

• Experience in fast-paced retail or cafe environment.
• Ability to explain Lindt products with passion and depth.
• Strong customer-centric approach and relationship-building skills.

Responsibilities

• Create meaningful relationships with customers by providing a Lindt experience.
• Prepare customer beverage orders at the chocolate bar.
• Educate customers on Lindt products with passion and knowledge.
• Deliver exceptional customer service and be Lindt ambassadors.

Skills

Customer service

Retail experience

Barista experience

Communication

Team player

Tools

POS systems

Job description

Highly engaged team

Manage our LAU - AUS - Retail - Erina - B03 retail store

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide? Just like chocolate and coffee, we’re a perfect match!

We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores.

More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Erina Fair store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience
• Preparing customer beverage orders at the chocolate bar
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge
• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!
• Previous experience in a fast-paced café or retail environment
• Put their heart into everything they do and can talk the language of chocolate
• Have a passion for excellence and can provide every customer with a unique Lindt experience
• Previous barista experience desirable
• Flexibility to work hours that suit our fluctuating business needs, including weekends and

So, what are you waiting for? Join us so together we can Enchant the World with Chocolate!

What we can offer you:

• Career opportunity and leadership development
• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently
• A paid day off on your birthday every year
• Free hot drinks all working days and 50% staff discount

We’d love to get to know you!