Retail Store Team Member

Lindt & Sprüngli (Canada), Inc; Canberra; On-site; AUD 28,000 - 34,000; Full time

Benefits offered by this job

Birthday day off

Free hot drinks

50% staff discount

Career development

Job summary

Lindt & Sprüngli (Canada), Inc is seeking a friendly Retail Store Team Member for our Canberra store. You’ll engage customers, prepare chocolate beverages, and share product knowledge to create a memorable Lindt experience in a fast-paced retail environment.

Join a vibrant team that values passion, excellence, and inclusive culture, with opportunities to develop leadership skills and grow within the Lindt brand.

Qualifications

• Previous experience in a fast-paced café or retail environment.
• Love Lindt Chocolate and be able to share that passion with customers.
• Strong customer service mindset and a friendly, confident manner.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Creating meaningful relationships with customers by providing a unique Lindt experience.
• Preparing customer beverage orders at the chocolate bar.
• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge.
• Being our Lindt ambassadors and delivering exceptional customer service to all.

Skills

Customer service

Barista experience

Retail experience

Job description

Highly engaged team

Manage our LAU - AUS - Retail - Fyshwick - R12 retail storeProvides support to retail operations and assists with customer inquiries.

Retail Store Team Member

Do you love Chocolate? Do you love Coffee? Do you love when these two worlds collide?

Just like chocolate and coffee, we’re a perfect match!

We are looking for energetic and vibrant individuals to help us Enchant the World with Chocolate within our Retail stores.

More importantly, we’re looking for diverse personalities where everyone is comfortable to be themselves.

About the role

As a Retail Store Team Member at our Canberra store, you will support our Lindt Chocolate Shops by spreading the word about the wonders of Lindt by:

• Creating meaningful relationships with customers by providing a unique Lindt experience

• Preparing customer beverage orders at the chocolate bar

• Educating and informing customers on Lindt Chocolate products with passion and in-depth knowledge

• Being our Lindt ambassadors and delivering exceptional customer service to all

We are looking for individuals who:

• Love Lindt Chocolate!

• Previous experience in a fast-paced café or retail environment

• Put their heart into everything they do and can talk the language of chocolate

• Have a passion for excellence and can provide every customer with a unique Lindt experience

• Previous barista experience desirable

• Flexibility to work hours that suit our fluctuating business needs, including weekends

What we can offer you:

• Career opportunity and leadership development

• An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently

• A paid day off on your birthday every year

• Free hot drinks all working days and 50% staff discount