Retail Store Manager – Lead Schoolwear & Team Growth

Charles Parsons & Co.; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Charles Parsons & Co. is seeking a Retail Store Manager for our Revesby store in Sydney, NSW. You will lead a growing team, drive customer-first service, and partner with head office to execute growth strategies that benefit school communities.

You will manage store operations, rostering, stock control and ongoing training to ensure a seamless shopping experience for parents and students and contribute to overall store profitability and customer satisfaction.

Qualifications

• Legal right to work in Australia
• WWCC or willingness to obtain WWCC

Responsibilities

• Create meaningful, lasting connections with customers, parents and students, delivering an exceptional service experience at every interaction.
• Partner with the National Retail Manager to bring growth strategies to life and strengthen the division’s success.
• Take ownership of the store’s sales performance—meeting targets and actively driving future growth opportunities.
• Execute sales activities with confidence and consistency, ensuring all policies and procedures support strong KPI outcomes.
• Oversee inventory, maintain accuracy and uphold company standards for stock control and data integrity.
• Lead the preparation and execution of annual stocktake.
• Inspire and lead a high-performing team culture where people feel motivated, supported, and empowered to succeed.
• Manage seasonal rostering effectively, balancing team needs with budget and demand.
• Foster a collaborative, learning-focused environment that continually enhances the customer experience.
• Recognise and develop team capability, building a strong foundation for ongoing success and customer satisfaction.

Job description

Charles Parsons & Co. is seeking a Retail Store Manager for our Revesby store in Sydney, NSW. You will lead a growing team, drive customer-first service, and partner with head office to execute growth strategies that benefit school communities.

You will manage store operations, rostering, stock control and ongoing training to ensure a seamless shopping experience for parents and students and contribute to overall store profitability and customer satisfaction.