Retail Store Manager - Equine & Rural

Pet & Stockfeeds Pty Ltd; Dubbo; On-site; AUD 80,000 - 95,000; Full time

Job summary

Dubbo Pet & Stockfeeds, a locally owned retailer in Dubbo, is seeking an experienced Retail Store Manager to lead our team and grow both retail and wholesale sales. The role offers autonomy, broad commercial responsibility and influence over product ranges, promotions, and strategic growth.

You will drive sales, develop wholesale accounts, manage stock and merchandising, and coach staff to deliver excellent customer service and strong margins.

Qualifications

• Experience in large pet/equine/rural or specialty retail.
• Retail training and understanding of KPIs.
• Ability to grow sales and manage wholesale accounts.
• Strong horse knowledge or nutrition is helpful.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead, coach and develop the retail team.
• Drive retail sales and improve store performance.
• Manage relationships with wholesale customers.
• Develop new wholesale accounts and sales opportunities.
• Oversee stock ordering and inventory management.
• Plan promotions and sales initiatives.
• Manage staff rosters and day-to-day performance.
• Train staff to improve product knowledge and sales capability.

Skills

Retail management

Staff leadership

Account management

Sales growth

Merchandising

Stock management

Customer relations

Communication

Initiative

Hands-on leadership

Job description

Lead the team. Grow retail and wholesale sales. Help shape our future.

Dubbo Pet & Stockfeeds is looking for an experienced and commercially focused Retail Store Manager to lead our retail operation and help drive the continued growth of our retail and wholesale business.

Established in 1995, Dubbo Pet & Stockfeeds is a locally owned business supplying an extensive and growing range of stockfeed, pet products, equine products, animal health, hay and rural supplies. We also manufacture our own range of stockfeeds onsite.

We are continuing to grow our business, expand our product ranges and develop our retail and wholesale customer base, and we are looking for someone who wants to play an important part in that growth.

This is more than a traditional store management role.

You will lead our retail team while also taking responsibility for developing sales, managing relationships with our existing wholesale customers and identifying opportunities to bring new wholesale customers into the business.

For someone who has developed strong skills and received professional training within a larger pet, equine, rural or specialty retailer, this is an opportunity to use that experience in a role offering greater autonomy, broader commercial responsibility and genuine influence over the growth of the business.

The Role

As Retail Store Manager, you will be responsible for three key areas: people, customers and sales growth.

Your responsibilities will include:

• Leading, coaching and developing the retail team
• Driving retail sales and improving store performance
• Managing relationships with our existing wholesale customers
• Proactively developing new wholesale accounts and sales opportunities
• Regularly communicating with wholesale customers regarding products, pricing, promotions and requirements
• Identifying opportunities to increase sales across existing wholesale accounts
• Building strong relationships with retail customers and encouraging repeat business
• Developing our pet, equine, animal health and rural product categories
• Identifying new products and ranges that meet customer demand
• Providing knowledgeable advice to horse and rural customers
• Monitoring retail performance, margins and key sales indicators
• Product ranging, merchandising and store presentation
• Stock ordering and inventory management
• Planning and implementing promotions and sales initiatives
• Managing staff rosters and day-to-day team performance
• Training staff to improve product knowledge and sales capability
• Working directly with management on sales strategy and continued business growth

About You

We are particularly interested in people who have developed their skills within a large pet, equine, rural or specialty retail environment and are ready for a role with greater responsibility and autonomy.

You will ideally bring:

• Retail management, assistant management or senior retail experience
• Strong staff leadership, coaching and development skills
• Professional retail training and an understanding of retail KPIs
• A demonstrated ability to grow sales
• Strong customer relationship and account management skills
• The confidence to approach prospective customers and develop new business
• Experience with merchandising, stock management and product ranging
• Commercial awareness and an understanding of margins and profitable sales growth
• Strong horse/equine knowledge
• Knowledge of horse nutrition, feeds, supplements and animal health products would be highly regarded
• Excellent communication and relationship-building skills
• Initiative and the ability to turn ideas into action
• A hands-on management style

Previous wholesale or account management experience would be highly regarded, but we are equally interested in a strong retail sales manager who is ready to develop this part of their career.

What Makes This Opportunity Different?

Be part of a growing business

Help expand our pet, equine and rural product ranges and contribute to the next stage of growth at Dubbo Pet & Stockfeeds.

Responsibility beyond the shop floor

In addition to leading the retail store, you will manage and develop our wholesale customer base, giving you broader commercial experience.

Use your retail training and experience

Bring the skills you have developed in a professional retail environment and have the freedom to put them into practice.

Genuine autonomy and influence

Work directly with management and have meaningful input into product ranging, merchandising, promotions, customer development and sales strategy.

Grow a category you're passionate about

Strong equine knowledge is particularly valuable to us. We want to continue expanding our horse feed, supplements, animal health and associated ranges.

See the results of your work

This is a position where successful ideas, new customers, improved ranges and increased sales will have a visible impact on the business.

Why Dubbo Pet & Stockfeeds?

You'll be joining a well-established local business that is continuing to invest in its future.

We offer the product breadth and commercial opportunities of a larger retail operation, while giving our managers the ability to work directly with decision-makers and influence how the business develops.

For someone who has already gained excellent retail training and is ready to step into a position with greater independence, sales responsibility and opportunity for growth, this could be an excellent next career move.

Salary: $80,000–$95,000 + super, depending on experience and demonstrated ability.

If you're an experienced retail leader who enjoys developing people, building customer relationships and growing sales, we'd like to hear from you.