Assistant Store Manager

Petbarn; Bendigo; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Pet discounts

Career progression

Training & development

Employee Assistance Program

Job summary

Petbarn Kangaroo Flat in Bendigo is seeking a Full-Time Assistant Store Manager who leads with a hands-on, pet-loving approach. You’ll support the Store Manager to drive sales, mentor a busy team, and deliver expert advice to customers and their pets.

You’ll train and coach the team to deliver service excellence, uphold store standards, and help manage costs and KPI targets. This is a great chance to grow your retail career within a trusted national brand that values passion for pets, teamwork,

Qualifications

• 2+ years’ experience in high-volume retail leadership.
• Strong people management and KPI focus.
• Passion for pets and customer service.

Responsibilities

• Support Store Manager to grow store sales and standards.
• Lead and coach a retail team to deliver service excellence.
• Manage costs and ensure KPI achievement.

Skills

Retail leadership

Team motivation

Customer service

Job description

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as Full-Time Assistant Store Manager at Petbarn Kangaroo Flatand will suit a pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As an Assistant Store Manager, you’ll play a crucial role in supporting the Store Manager to manage and maximize the overall success of the store. You’ll help create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives.

Why choose Petbarn?

Connect with pets and their owners, making a real difference

Gain valuable training in pet care and wellness and train the team

Be part of a team that values passion, authenticity, caring, knowledge and togetherness

Progression opportunities

About You:

• A leader with a hands on approach
• Have a natural love for animals and people, and passionate about retail
• At least two years' experience working with a high-volume retailer
• Have strong retail management/ supervision (or similar), with a minimum 1 year experience in management
• Proven ability to lead a team with a focus on team engagement
• Friendly, patient, and eager to develop and train team
• Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program, discounts on corporate health insurance
• Access to Employee Assistance Program, available 24/7 for yourself and your family
• Development opportunities and access to strong leadership
• Be part of a company with a commitment to giving back to the community through the Petbarn Foundation
• Incentive Program

Ready to Join?

If you’re excited to bring your passion for pets to work, and be part of our Petbarn team!

Please note that only shortlisted candidates will be contacted