Full Time - Retail Assistant Manager

Kookai-c7736b3f; City Of Stirling; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Generous quarterly clothing vouchers

Personalised training and leadership

Head office work experience

Incentives and referral rewards

Project work opportunities

Job summary

KOOKAÏ is seeking an enthusiastic Assistant Store Manager to help lead our team in delivering outstanding customer experiences at our WA location. You will support the Store Manager in daily operations, coach staff, and drive fashion-forward styling for customers.

Join a brand that values internal growth with tailored training and opportunities for progression within the company. This full-time role offers a clear path to future Store Manager and head office roles, with ongoing incentives and

Qualifications

• Experience leading a team in a retail environment.
• Strong customer service ethos and fashion sense.
• Excellent coaching and training skills.

Responsibilities

• Co-leading a team to deliver an exceptional customer experience.
• Styling customers and supporting their fashion choices.
• Driving KPIs and store performance.
• Coaching and training team members.
• Managing store administration and operations.

Skills

Customer service

Leadership

Coaching

Styling

Communication

Job description

• Location 200 Karrinyup Rd,Karrinyup, WA, 6018,Australia
• Job Category Retail
• Employee Type Full Time

Description

We are looking for a dynamic and passionate leader who delivers exceptional customer service, leads by example, works collaboratively and genuinely enjoys coaching and supporting others. At KOOKAÏ, our people are everything and while we are driven by a love for fashion and creating outstanding customer experiences, growing talent and supporting emerging fashion leaders is a key part of what we do.

Alongside the Store Manager, you will play a key role in shaping the customer experience and maintaining high standards across the store, working closely with a positive, motivated and friendly team. In this role, you will support the Store Manager in daily operations, help drive store success and contribute to creating an environment where your team can excel.

This exciting full-time opportunity (38 hours per week) offers a genuine pathway to a rewarding career in fashion. When you join KOOKAÏ, you will be welcomed into a brand that champions internal growth and career development. You will receive tailored training designed to elevate your leadership and further build on your capabilities and skillset, setting you up for success.

The Assistant Manager role is a highly rewarding and valuable step in a fashion career, with many of our past Assistant Managers progressing into Store Manager and Head Office positions. We prioritise succession planning and supporting our team in building meaningful, long-term careers in the fashion industry.

What you’ll be doing:

• Co-leading a team to deliver an exceptional customer experience
• Styling customers
• Driving KPI’s
• Coaching and training
• Managing store administration and operations

What we’d love from you:

• A passion for providing an exceptional customer service
• A love for fashion and styling
• Training abilities
• An empathetic and clear communicator
• High enthusiasm to learn and succeed
• Initiative and adaptability
Motivational and organisational skills
• A desire to progress within the company

What you’ll love from us:

• Generous quarterly clothing vouchers
• Personalised training, including leadership and self-development
• Head office work experience opportunities
• Ongoing incentives and referral rewards
• Project work opportunities