Retail Store Manager

Platypus Shoes; Canberra; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Discounted gym memberships

Health insurance

40% team discount across Accent Group

Job summary

Platypus Shoes Canberra Civic is recruiting a Store Manager to lead a team of casual colleagues and an Assistant Store Manager. You will drive sales performance, coach the team, and deliver outstanding customer experiences while collaborating with the Area Manager on growth opportunities.

You’ll manage rosters, wage costs, stock levels, and store presentation, ensuring compliance with OH&S standards in a high-profile retail environment.

Qualifications

• Demonstrated experience as a Store Manager or Assistant Store Manager in a high-volume retail environment.
• Strong leadership qualities with a results-focused mindset.
• Excellent communication and team development skills.

Responsibilities

• Drive store performance by achieving sales targets and KPIs.
• Lead and motivate the team to deliver sales and customer service.
• Monitor daily, weekly, and monthly sales and identify improvements.
• Manage rosters and wage costs to targets.
• Coach and develop team with training and succession planning.
• Oversee stock levels, store presentation, and operations.
• Ensure OH&S standards and legislation.

Skills

Store management

Leadership

Sales targeting

Communication

Team development

Stock management

Job description

As the Store Manager at Platypus Shoes Canberra Civic, you’ll lead a team of passionate casual team members alongside your Assistant Store Manager. Your primary mission is to drive sales and KPIs, coach and inspire your team, and deliver an outstanding customer experience. You’ll work closely with your Area Manager to identify and act on opportunities for growth, all while operating in a high-profile retail environment.

Key Responsibilities

Drive the overall performance of your store by achieving sales targets, KPIs, and maintaining visual merchandising standards.

Lead and motivate your team to deliver outstanding results in sales and customer service.

Monitor daily, weekly, and monthly sales, celebrating wins and identifying areas for improvement.

Manage rosters and wage costs in line with company targets and operational needs.

Coach and develop team members, ensuring ongoing training, high morale, and strong succession planning.

Oversee stock levels, store presentation, and operational excellence.

Ensure adherence to OH&S standards and legislation.

Skills and Experience

Demonstrated experience as a Store Manager or Assistant Store Manager in a high-volume retail environment

Strong leadership qualities with a results-focused and proactive mindset

Excellent communication and team development skills

Demonstrated ability to drive sales and manage store performance

Experience with stock management, operations, and visual merchandising

Work-Life Balance:

Tuesday to Saturday roster – enjoy two consecutive days off

Career Growth:

Extensive training and development programs to support your growth

Employee Perks:

Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.

Team Discounts:

40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.

Supportive Culture:

Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.

About Us

At Platypus Shoes, we’ve been helping customers find their perfect kicks since 1998. But it’s never just been about the shoes – it’s about what you do in them. We celebrate individuality, self-expression, and living life out loud. Whether it’s staying out late, waking up early, or just dancing like nobody’s watching – we’re here for it.

We’re part of Accent Group, the largest footwear retailer in Australia and New Zealand with over 850+ stores and 34 brands including Skechers, Vans, Dr. Martens, The Athlete’s Foot, Hype DC, and more. We’re proud of our inclusive and diverse workplace, where everyone is welcome and empowered to be their true self.