Platypus Store Manager - Canberra Civic

Platypus Shoes; Canberra; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Work-Life Balance

Career Growth

Employee Perks

Team Discounts

Supportive Culture

Job summary

Platypus Shoes Canberra Civic is seeking a Store Manager to lead a passionate team and partner with the Area Manager to drive sales in a high-profile retail setting.

You will coach, empower, and develop staff, manage rosters and wage costs, and ensure outstanding customer experiences while maintaining visual standards and compliance with OH&S.

Qualifications

• Proven experience as Store Manager or Assistant Store Manager in a high-volume retail environment.
• Strong leadership with a results-driven mindset.
• Excellent communication and team development skills.
• Demonstrated ability to drive sales and manage store performance.

Responsibilities

• Drive overall store performance by achieving sales targets and KPIs.
• Lead and motivate the team to deliver outstanding sales and customer service.
• Monitor daily, weekly, and monthly sales and identify areas for improvement.
• Manage rosters and wage costs in line with targets and needs.
• Coach and develop team members with ongoing training and morale focus.
• Oversee stock levels, store presentation, and operational excellence.
• Ensure adherence to OH&S standards and legislation.

Skills

Store management

Leadership

Customer service

Sales performance

Stock management

Visual merchandising

Job description

Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks. This is your story. Play Life Loud.

Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900+ stores, 34 brands and 30+ online platforms including;, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot,, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & Nude Lucy!

About The Role

As the Store Manager at Platypus Shoes Canberra Civic, you'll lead a team of passionate casual team members alongside your Assistant Store Manager. Your primary mission is to drive sales and KPIs, coach and inspire your team, and deliver an outstanding customer experience. You'll work closely with your Area Manager to identify and act on opportunities for growth, all while operating in a high-profile retail environment.

Key Responsibilities

• Drive the overall performance of your store by achieving sales targets, KPIs, and maintaining visual merchandising standards.
• Lead and motivate your team to deliver outstanding results in sales and customer service.
• Monitor daily, weekly, and monthly sales, celebrating wins and identifying areas for improvement.
• Manage rosters and wage costs in line with company targets and operational needs.
• Coach and develop team members, ensuring ongoing training, high morale, and strong succession planning.
• Oversee stock levels, store presentation, and operational excellence.
• Ensure adherence to OH&S standards and legislation.

Skills And Experience

• Demonstrated experience as a Store Manager or Assistant Store Manager in a high-volume retail environment
• Strong leadership qualities with a results-focused and proactive mindset
• Excellent communication and team development skills
• Demonstrated ability to drive sales and manage store performance
• Experience with stock management, operations, and visual merchandising
• Passion for delivering an exceptional customer experience

Benefits

• Work-Life Balance: Tuesday to Saturday roster – enjoy two consecutive days off
• Career Growth: Extensive training and development programs to support your growth
• Employee Perks: Access to our exclusive 'Employee Benefits' program – includes discounted gym memberships and health insurance.
• Team Discounts: 40% off across all Accent Group brands including Platypus, Vans, Hype DC, Skechers, and more.
• Supportive Culture: Be part of a vibrant, fun, and inclusive team culture with regular events, leadership conferences, and more.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.