Retail Store Leader - Drive Sales & Customer Experience

MAHADEV EMPIRE PTY LTD; Geelong; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive salary with incentives

Training and career growth

Employee discounts

Supportive work environment

Safe and secure workplace

Job summary

MAHADEV EMPIRE PTY LTD T/A swami supermarket in Belmont, Victoria, is seeking a Retail Manager to lead daily operations, maximise sales, and maintain high service standards. You will manage inventory, coordinate stock replenishment, organise displays, and drive promotional activities to improve profitability.

The role also involves supervising staff, ensuring safety, and maintaining compliance with workplace policies and regulatory requirements while delivering exceptional customer experiences.

Qualifications

• Strong leadership and team management skills.
• Good communication and customer service abilities.
• Knowledge of inventory control, sales processes, and basic financial management.

Responsibilities

• Develop purchasing strategies and marketing plans with pricing for products and services.
• Plan and organise product range, stock levels, and service quality.
• Coordinate with suppliers to ensure timely delivery and quality of goods.
• Monitor inventory and maintain records of stock and financial transactions.
• Prepare budgets and manage expenses for cost-effective operations.
• Promote and advertise products to attract customers and increase sales.
• Assist customers with product guidance and sales support.
• Handle customer feedback and resolve complaints to improve satisfaction.
• Recruit, train, and supervise staff for productivity.
• Ensure compliance with health, safety, and regulatory requirements.

Skills

Leadership

Customer service

Inventory control

Education

AQF associate degree/Advanced Diploma/Diploma in Business or Retail

Job description

MAHADEV EMPIRE PTY LTD T/A swami supermarket in Belmont, Victoria, is seeking a Retail Manager to lead daily operations, maximise sales, and maintain high service standards. You will manage inventory, coordinate stock replenishment, organise displays, and drive promotional activities to improve profitability.

The role also involves supervising staff, ensuring safety, and maintaining compliance with workplace policies and regulatory requirements while delivering exceptional customer experiences.