Retail Manager

MAHADEV EMPIRE PTY LTD; Geelong; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Competitive salary with incentives

Training and career growth

Employee discounts

Supportive work environment

Safe and secure workplace

Job summary

MAHADEV EMPIRE PTY LTD T/A swami supermarket in Belmont, Victoria, is seeking a Retail Manager to lead daily operations, maximise sales, and maintain high service standards. You will manage inventory, coordinate stock replenishment, organise displays, and drive promotional activities to improve profitability.

The role also involves supervising staff, ensuring safety, and maintaining compliance with workplace policies and regulatory requirements while delivering exceptional customer experiences.

Qualifications

• Strong leadership and team management skills.
• Good communication and customer service abilities.
• Knowledge of inventory control, sales processes, and basic financial management.

Responsibilities

• Develop purchasing strategies and marketing plans with pricing for products and services.
• Plan and organise product range, stock levels, and service quality.
• Coordinate with suppliers to ensure timely delivery and quality of goods.
• Monitor inventory and maintain records of stock and financial transactions.
• Prepare budgets and manage expenses for cost-effective operations.
• Promote and advertise products to attract customers and increase sales.
• Assist customers with product guidance and sales support.
• Handle customer feedback and resolve complaints to improve satisfaction.
• Recruit, train, and supervise staff for productivity.
• Ensure compliance with health, safety, and regulatory requirements.

Skills

Leadership

Customer service

Inventory control

Education

AQF associate degree/Advanced Diploma/Diploma in Business or Retail

Job description

At MAHADEV EMPIRE PTY LTD T/A swami supermarket, the Retail Manager plays a key leadership role in overseeing and managing the overall retail operations of the business. The primary purpose of this position is to ensure the efficient day-to-day functioning of the retail operation while maximising sales, profitability, operational efficiency, and customer satisfaction. The role focuses on maintaining high service standards, ensuring effective inventory control, supporting retail sales growth, and optimising the use of resources. Additionally, the Retail Manager is responsible for leading and developing staff, maintaining a safe and customer-focused workplace, and ensuring compliance with occupational health and safety standards and all relevant regulatory requirements.

JOB DESCRIPTION

The Retail Manager at MAHADEV EMPIRE PTY LTD T/A swami supermarket oversees the daily operations of the retail business to ensure efficient service delivery and a positive customer experience. The role involves managing inventory levels, coordinating stock replenishment, organising product displays, and implementing sales and promotional activities to maximise revenue and profitability. The Retail Manager liaises with suppliers to ensure the timely procurement and quality of products, maintains accurate inventory and financial records, and monitors business performance. The position also includes supervising staff, allocating duties, maintaining high standards of customer service, resolving customer concerns, and ensuring compliance with workplace policies, safety standards, and applicable regulations. Through effective leadership and operational management, the Retail Manager contributes to the continued growth and success of the business.

DUTIES & RESPONSIBILITIES

• Developing and implementing purchasing strategies and marketing plans, while setting appropriate pricing for products and services.
• Planning and organising the product range, including deciding stock levels and maintaining service quality standards.
• Coordinating with suppliers and vendors to ensure timely delivery and quality of goods.
• Monitoring inventory, performing regular stock checks, and maintaining accurate records of stock and financial transactions.
• Preparing budgets, managing expenses, and ensuring cost-effective operations.
• Promoting and advertising products and services to attract customers and increase sales.
• Selling goods and services while assisting customers and providing guidance on product usage.
• Handling customer feedback and resolving complaints to enhance customer satisfaction.
• Recruiting, training, and supervising staff to ensure efficient performance and productivity.
• Ensuring all activities comply with occupational health, safety, and regulatory requirements.

QUALIFICATIONS & REQUIREMENTS

• AQF associate degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2) in Business, Retail Management, or a related field
• Minimum 1 year of relevant experience as a Retail or Store Manager (preferred in Indian grocery)
• Strong leadership and team management skills
• Good communication and customer service abilities
• Knowledge of inventory control, sales processes, and basic financial management

BENEFITS

• Competitive salary with incentives
• Training and career growth opportunities
• Employee discounts
• Supportive work environment
• Safe and secure workplace

About Company

Mahadev Empire Pty Ltd T/A swami supermarket is a retail-focused business based in Belmont, Victoria, providing a range of products and services to meet the everyday needs of its customers and the local community. The business is committed to maintaining efficient retail operations, offering quality products, and delivering a high standard of customer service. The company focuses on effective stock management, supplier coordination, sales and merchandising, and maintaining a well-organised and customer-friendly retail environment. Through its day-to-day operations, Mahadev Empire Pty Ltd aims to provide reliable service, maintain product availability, and build positive relationships with customers and suppliers. The business places importance on efficient operations, staff performance, workplace safety, and compliance with relevant requirements, while continuing to develop its retail activities and support sustainable business growth.

Work Type: Full time

Salary: $80000-85000

Job Publish: 26-10-2026

Job Expire: 25-11-2026