Retail Site Manager - Team Lead & Ops Champion

OTR; Geraldton; On-site; AUD 90,000 - 120,000; Full time

Job summary

Reddy Express – Site Manager at OTR Group is responsible for the day-to-day operations of the store in Geraldton, WA. You will oversee customer service, lead team training and development, manage rostering and stock control, and ensure adherence to health and safety policies across the site.

The role emphasizes strong leadership, attention to detail, adaptability, and teamwork to drive exceptional customer experiences and smooth store operation.

Qualifications

• Leadership experience in a retail/hospitality setting is essential.
• Demonstrated motivation to develop your own career and mentor others.
• Strong, professional communication skills across teams and customers.

Responsibilities

• Oversee day-to-day store operations and customer service delivery.
• Lead team training and development initiatives and roster planning.
• Manage stock, reporting, and compliance with health and safety policies.
• Ensure accurate rostering, stock control, and performance reporting.

Skills

Leadership experience

Career drive

Communication skills

Customer service & training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express – Site Manager at OTR Group is responsible for the day-to-day operations of the store in Geraldton, WA. You will oversee customer service, lead team training and development, manage rostering and stock control, and ensure adherence to health and safety policies across the site.

The role emphasizes strong leadership, attention to detail, adaptability, and teamwork to drive exceptional customer experiences and smooth store operation.