Retail Site Manager: Lead Service & Team Growth

Reddy Express; Woolgoolga; Hybrid; AUD 80,000 - 110,000; Full time

Job summary

Reddy Express is seeking a Site Manager to oversee daily store operations, focusing on delivering outstanding customer service, leading a team, and ensuring compliance with health and safety standards. The role involves rostering, stock management, and reporting, with an emphasis on training and developing staff.

The ideal candidate will have leadership experience in retail/hospitality, strong communication skills, and a proactive approach to driving improvements while maintaining high standards

Qualifications

• Leadership experience in a retail/hospitality capacity.
• A passion to drive your own career, and others around you, forward.
• Well-developed and professional communication skills.
• Passion for delivering exceptional customer service and training to others.
• Ability to adapt to change.
• Strong attention to detail.
• Strong sense of teamwork.

Responsibilities

• Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

Skills

Leadership

Career drive

Communication

Customer service

Training

Adaptability

Attention to detail

Teamwork

Job description

Reddy Express is seeking a Site Manager to oversee daily store operations, focusing on delivering outstanding customer service, leading a team, and ensuring compliance with health and safety standards. The role involves rostering, stock management, and reporting, with an emphasis on training and developing staff.

The ideal candidate will have leadership experience in retail/hospitality, strong communication skills, and a proactive approach to driving improvements while maintaining high standards